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Nursing HomeMedicaid Investigative

Yazoo City Rehabilitation and Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

925 Calhoun Avenue, Yazoo City, MS 39194155 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 51 Google reviews

5
4
3
2
1
Yazoo City Rehabilitation and Healthcare Center Nursing Home in Yazoo City, MS — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (15 vs median 6)
  • High staff turnover (51%)
  • High RN turnover (62%)

Bottom 25% in MS · Below recommended RN staffing · Worst in NEXION HEALTH chain · $211,371 in fines · Abuse citation

Source: Medicare data

What this means for your family

While some families report positive rehabilitation outcomes, there are recurring, serious allegations regarding hygiene and neglect in recent years. We strongly advise you to conduct an unannounced visit, specifically checking the cleanliness of the resident rooms and asking management how they address complaints regarding nursing response times.

Google Reviews

Google Reviews

51 reviews analyzed
Yazoo City Rehabilitation and Healthcare Center receives polarized feedback, with many reviewers praising the friendly staff and successful rehabilitation outcomes, while others report severe neglect and unsanitary conditions. Recent reviews from 2024 and 2025 highlight significant concerns regarding hygiene, cold food, and poor nursing care, contrasting sharply with older, highly positive testimonials. Families should be aware of these inconsistent experiences and conduct thorough, in-person visits.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean3.0Activities6.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Friendly and welcoming staff
  • Effective rehabilitation therapy
  • Simple and efficient check-in process

Concerns

  • Poor hygiene and cleanliness (soiled linens, odors) (mentioned by 4 reviewers)
  • Neglectful nursing care and slow response times (mentioned by 4 reviewers)
  • Cold or poor quality food (mentioned by 3 reviewers)
  • Lack of communication from administration and nurses (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)4.92021(13)4.72022(9)5.02023(5)1.22024(5)2.32025(9)4.62026(5)

Distribution

5
28
4
2
3
0
2
1
1
7

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility has a large capacity of 155 residents; what specific protocols do you have in place to ensure consistent, timely responses to call lights and individual care requests?
  • 2Could you walk me through your daily housekeeping schedule and how you maintain room hygiene and address laundry needs throughout the week?
  • 3Given the importance of nutrition for recovery, how do you manage meal quality and ensure that residents receive hot, appetizing food that meets their dietary preferences?
  • 4What is your current process for keeping family members updated on their loved one's health status, and who is the primary point of contact for clinical questions?
  • 5I see that the facility has a strong rehabilitation program; how do you coordinate between the therapy team and the nursing staff to ensure continuity of care for residents?
  • 6What steps are you taking to improve your current CMS health inspection ratings, and how do you involve families in that quality improvement process?

Personalized based on this facility's data


Key Review Excerpts

The service is sooo bad I took my dad here thinking it was good because of the stars but when they took my dad to his room it was dirty and the sheets were wet and stained like they didn’t even try to hide it the, room stinked to and they gave my dad food and he said it was cold

Family member · 2025☆☆☆☆

My mother was a admitted here for therapy and enjoyed everything about her stay. She thought that the staff was friendly and helpful and that therapy really helped her to get moving again.

Rehab patient's family · 2025★★★★★

If I could give this place a zero, I absolutely would. The Annex is entirely unacceptable. From the moment you enter, a terrible stench assaults you. This facility is uninhabitable for seniors.

Visitor · 2025☆☆☆☆
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
57%
Registered nurses for medical care
Total Nursing
3.79hrs
93%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
62%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.5%
MS
24.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility89.1%
Worse than Avg
Here
89.1%
US
93.4%
MS
95.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
15.3%
MS
21.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.7%
Worse than Avg
Here
25.7%
US
19.4%
MS
21.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
5.3%
MS
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.9%
Worse than Avg
Here
74.9%
US
81.8%
MS
88.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.0%
Mixed vs Avgs
Here
80.0%
US
79.7%
MS
84.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
4penalties
Well above state avg (6.7)
20 complaint-triggered
$211,371 in fines

This facility has a concerning pattern of 17 complaint-driven deficiencies, indicating families have repeatedly reported problems to authorities. The most recurring issues involve accident prevention and safety hazards, care planning failures, and resident abuse protection. Problems with daily care assistance and medication management also persist across multiple surveys, suggesting ongoing care quality concerns that families should carefully evaluate before considering placement.

Dec 2, 2025Complaint
2
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 16, 2025Complaint
3
0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Nov 14, 2024Routine
12
0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0565MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 14, 2024Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 30, 2024Complaint
1
0689Severe

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 5, 2024Complaint
6
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

May 30, 2024

$16,801

Fine

Apr 5, 2024

$131,202

Fine

Feb 3, 2024

$63,368

Payment Denial

Feb 3, 2024

14-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Yazoo City Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Nexion Health

Chain Size

52 facilities nationwide

Chain avg rating: 2.3/5 · Rank 45 of 51 (Worst)

Ownership & Management

Owners

Nexion Health of Ohi INC

Owner · Organization

100%

Nexion Health Leasing, INC.

Owner (parent company) · Organization

Nexion Health, INC.

Owner (parent company) · Organization

Bolt, Bretton

Owner (parent company)

Kirley, Francis

Owner (parent company)

Key personnel

Minchew, HeatherW-2 Managing EmployeeKirley, FrancisOfficer / DirectorLee, BrianOfficer / DirectorOswald, JohnOfficer / DirectorRiner, MeeraOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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