Wythe Cnty Community Hosp Ecu
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 589 Google reviews
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What this means for your family
Choosing Wythe Cnty Community Hosp Ecu means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. Families frequently praise: compassionate and attentive nursing staff and professional and skilled surgical teams. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
589 reviews on Google“Families can expect highly compassionate and professional nursing and surgical teams, with many reviewers praising the staff's ability to make patients feel like individuals rather than numbers. However, there are serious concerns regarding communication gaps during transitions of care and occasional instances of unprofessional behavior by certain medical staff.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Professional and skilled surgical teams
- Efficient radiology and diagnostic services
- Welcoming and helpful registration/admissions staff
Concerns
- Communication failures regarding patient condition and discharge plans (mentioned by 2 reviewers)
- Unprofessional or disrespectful behavior by specific physicians (mentioned by 3 reviewers)
- Issues with facility cleanliness in the ER (mentioned by 2 reviewers)
- Delays in medication or treatment administration (mentioned by 2 reviewers)
Rating Trends
Distribution · 208 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very high response rate to feedback online; how do you use that family input to improve daily life and activities for the residents?
- 2Given that the facility has a smaller capacity of 8 residents, how do you ensure consistent communication with families regarding any changes in a resident's condition or care plan?
- 3Since the facility is part of a larger hospital system, how is the coordination handled between the nursing home staff and the surgical or diagnostic teams to ensure timely medication and treatment?
- 4Could you walk me through your current protocols for maintaining cleanliness and hygiene in the living areas to ensure a comfortable environment for the residents?
- 5With your focus on professional nursing care, what steps are being taken to ensure that residents receive their medications and treatments exactly on schedule?
- 6How does your team handle the transition of care if a resident needs to be moved from the nursing unit to the emergency department or back again?
Personalized based on this facility's data
Key Review Excerpts
“I used to go to a hospital 12 miles away but I was rushed out as quickly as I can in, treated like a number. Here at Wytheville they actually took me seriously! ( not used to that).I had Dr. McCarter who was nice n on top of it! The nurses were all organized n did it like a team!”
“Nurse Kala and doctor Mathena were beyond AWESOME. During my procedure they both went way above their call of duty. Both talked in such a soothing, calm, and comforting manner and tone that almost instantly had such a positive effect for me.”
“My short stay at WCCH was OUTSTANDING!!! The staff bent over backwards to make me feel comfortable and informed!!! Dr. Keel was AWESOME and explained my diagnosis in terminology I could understand and Lexi made sure I was comfortable!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 11 deficiencies across three surveys with no complaint-driven issues, suggesting proactive oversight rather than family concerns. The main problem areas involve building safety systems, medication labeling, and staff training. All identified issues have been corrected by the facility, indicating responsive management when deficiencies are found.
Nov 25, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Smoke Deficiencies
Meet other general requirements.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Dec 29, 2022Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Use approved construction type or materials.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Feb 6, 2020Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Wythe Cnty Community Hosp Ecu
for profit
Chain Affiliation
Lifepoint Health
8 facilities nationwide
Chain avg rating: 4.0/5 · Rank 4 of 8
Ownership & Management
Owners
Lifepoint Holdings 2 LLC
Owner · Organization
Historic Lifepoint Hospitals, LLC
Owner (parent company) · Organization
Legacy Lifepoint Health LLC
Owner (parent company) · Organization
Lifepoint Hospitals Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
589 reviews from families & visitors
Official Website
Visit wcch.org
Medicare data downloads
Original nursing home datasets
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