Wyoming Retirement Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 5.0)
- High staff turnover (61%)
- High RN turnover (56%)
Below average in WY · Below recommended RN staffing · Above average staffing · $41,201 in fines · Abuse citation
What this means for your family
The facility is highly regarded for its physical beauty and welcoming staff, making it a pleasant environment for family visits. However, because most reviews are from visitors rather than residents, we recommend scheduling a tour during a weekday to observe the actual quality of daily care and staffing levels firsthand.
Google Reviews
Google Reviews
30 reviews on Google“Wyoming Retirement Center is frequently praised for its beautiful, well-maintained grounds and a welcoming atmosphere for visitors. While many reviewers highlight the caring nature of the staff, there is a lack of detailed feedback regarding daily clinical operations, and some long-term residents express complex or negative sentiments that contrast with the generally positive visitor reviews.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Welcoming and pleasant staff
- Positive environment for visitors and church services
Concerns
- Vague negative experiences regarding quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility having a 4-star staffing rating, how does your team ensure that this consistent level of support translates into personalized attention for each resident's daily needs?
- 2I noticed the facility is highly praised for its beautiful environment and church services; how do these community activities help residents feel more at home and connected?
- 3Given the recent health inspection findings, what specific steps or quality improvement initiatives is the leadership team currently prioritizing to enhance the overall care experience?
- 4We want to ensure our loved one receives the highest level of care; could you walk us through your process for monitoring resident health and addressing any changes in condition promptly?
- 5In light of some feedback regarding the consistency of care, how do you facilitate communication between the nursing staff and family members to ensure we are always kept in the loop?
- 6How does the staff balance the facility's active social calendar with the need for quiet, individualized care for those who may need a bit more rest?
Personalized based on this facility's data
Key Review Excerpts
“Beautiful facility. One of the most caring staff I’ve ever met. The meals are great.”
“Took my grandson to see his Great Grandma- The staff was very pleasant and helpful. Everyone looked happy to see us and were very welcoming.”
“Super friendly and helpful when you have a family member here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
7
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated abuse and neglect violations, with families filing complaints that triggered 9 of the 34 deficiencies. The most recurring issues involve protection from abuse and neglect, care planning, and fire safety systems. While all violations show correction dates, the abuse protection deficiency has occurred five times across multiple surveys, including as recently as October 2024, suggesting persistent problems in resident safety and protection protocols.
Oct 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 12, 2024Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 12, 2024Routine4
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jul 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 28, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Dec 12, 2024
$29,153
Fine
Jul 3, 2024
$12,048
Ownership & Operations
Who Operates This Facility
Wyoming Retirement Center
government
Ownership & Management
Owners
State of Wyoming
Owner · Organization
Taylor-Thomas, Marla
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit health.wyo.gov
Medicare data downloads
Original nursing home datasets
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