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Nursing HomeMedicaid

Wyoming Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

236 Warrior Way, New Richmond, WV 2486760 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 9 Google reviews

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What this means for your family

While some families report a clean environment and compassionate care, there are serious concerns regarding the discharge process and communication with family members. When considering this facility, ensure you have a clear plan for post-rehab mobility and ask for a specific point of contact for regular updates on your loved one's health status.

Google Reviews

Google Reviews

9 reviews analyzed
Wyoming Healthcare Center receives polarized feedback, with some reviewers praising the staff's dedication and facility cleanliness, while others report significant failures in post-rehab discharge care. Families have expressed frustration regarding poor communication from nursing staff and concerns that residents were discharged while still unable to stand or walk independently.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Warm, attentive nursing staff
  • Clean, well-maintained building
  • Compassionate resident care

Concerns

  • Inadequate discharge planning and mobility assessment (mentioned by 2 reviewers)
  • Poor communication with family members regarding resident status (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02021(1)5.02022(3)1.02024(1)3.02025(2)1.02026(1)

How They Respond to Reviews

56%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed some families have shared how warm and attentive the nursing staff is; how do you ensure that level of compassionate care is maintained across all shifts?
  • 2What is your process for keeping family members updated on a resident's health status and any changes in their daily condition?
  • 3Could you walk us through how the team handles mobility assessments and ensures residents are safely prepared for transitions or discharges?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating care?
  • 6Since the building is noted for being so well-maintained, how does the facility manage cleanliness and upkeep in the resident living areas?

Personalized based on this facility's data


Key Review Excerpts

Excellent staff who truly takes pride in caring for their residents. Everyone is treated like family.. staff and residents included.

General visitor · 2025★★★★★

My mother is was in this facility and she was sent home and couldn't even stand up. She had a cast on her leg from her groin down to her foot.

Long-term resident's family · 2025☆☆☆☆

They truly care about their residents and provide them with the best care possible. My grandma loved the staff and they loved her.

Long-term resident's family · 2020★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.79hrs
OK
Registered nurses for medical care
Total Nursing
3.96hrs
97%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility44.2%
Worse than Avg
Here
44.2%
US
19.5%
WV
27.0%
Wyoming
23.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.1%
Better than Avg
Here
14.1%
US
19.4%
WV
22.3%
Wyoming
30.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.2%
Worse than Avg
Here
18.2%
US
12.1%
WV
7.2%
Wyoming
6.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
15.3%
WV
17.2%
Wyoming
15.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
Wyoming
95.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
14.4%
WV
15.6%
Wyoming
18.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.5%
Better than Avg
Here
88.5%
US
79.7%
WV
79.4%
Wyoming
51.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.6%
Mixed vs Avgs
Here
80.6%
US
81.8%
WV
78.4%
Wyoming
63.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
WV
1.0%
Wyoming
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Well below state avg (13.8)
1 complaint-triggered
$268,733 in fines

Wyoming Healthcare Center has had families file complaint reports about infection control policies and reporting of potential abuse or neglect incidents. The facility shows recurring issues with resident assessment and care planning, medication management, and quality of care services across multiple surveys. While all deficiencies have been corrected by the provider, the pattern of repeated problems in care planning and assessment suggests ongoing challenges with fundamental resident care processes.

Nov 19, 2025Routine
6
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Mar 27, 2024Routine
22
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0801ModerateCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0610ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0687MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0744MinorCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 11, 2023Complaint
1
0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Sep 28, 2022Routine
4
0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Mar 27, 2024

$268,733

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wyoming Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 48 of 121

Ownership & Management

Owners

Zenith Holdings Op Co., LLC

Owner · Organization

100%

C.r. Stoltz Family Investment Company INC

Owner (parent company) · Organization

C.r. Stoltz Irrevocable Trust

Owner (parent company) · Organization

Health Care Holdings, LLC

Owner (parent company) · Organization

I. Rosedale Family Investment Company INC

Owner (parent company) · Organization

I. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Marantz Wv Holdings, LLC

Owner (parent company) · Organization

R.s. Wilheim Irrevocable Trust

Owner (parent company) · Organization

Ronald S Wilheim 2012 Spousal Trust

Owner (parent company) · Organization

Rosedale Family Investment Company, INC

Owner (parent company) · Organization

Rrw, LLC

Owner (parent company) · Organization

S.l. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Wilheim Family Investment Company, INC.

Owner (parent company) · Organization

Zenith Healthcare Holdings, LLC

Owner (parent company) · Organization

Odenthal, Richard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Romeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorWarrior Mgt Co., LLCManagerFoltz, SherryManager
Source: Medicare provider data

Contact

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References & Resources

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