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Nursing HomeMedicaid

Wynfield Park Health and Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

223 W.third Avenue, Albany, GA 31701186 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 38 Google reviews

5
4
3
2
1
Wynfield Park Health and Rehabilitation Nursing Home in Albany, GA — Street View
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What this means for your family

While recent reviews suggest a high level of satisfaction with the current staff and facility environment, the history of serious safety and hygiene concerns warrants caution. We strongly recommend that families conduct an unannounced visit and specifically ask about the facility's fall prevention protocols and how they handle staff accountability for patient care.

Google Reviews

Google Reviews

38 reviews on Google
Wynfield Park Health and Rehabilitation receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehab services, while others raise serious concerns regarding basic care standards and professional conduct. While recent reviews highlight a clean environment and attentive care, older and critical reports describe issues with hygiene, understaffing, and a lack of accountability for staff behavior. Families should be aware that experiences appear to vary significantly, making active involvement and frequent visits essential for monitoring a loved one's care.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean6.0ActivitiesN/AMeds4.0MemoryN/AComms6.0ValueN/A

Strengths

  • Compassionate and helpful nursing staff
  • Effective rehabilitation therapy services
  • Clean and well-maintained facility
  • Professional administrative and front-desk support

Concerns

  • Inadequate staffing levels leading to poor patient monitoring (mentioned by 2 reviewers)
  • Unprofessional staff behavior and verbal abuse (mentioned by 2 reviewers)
  • Poor hygiene and unpleasant odors in living areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(3)3.02.3'20(3)1.05.0'23(5)4.65.0'25(19)5.0'26(4)

Distribution · 44 analyzed

5
36
4
2
3
0
2
0
1
6

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that your team responds to many online reviews, how do you use that feedback to improve the daily experience and environment for residents?
  • 2With a 4-star staffing rating, how do you ensure that staff are consistently available to provide timely assistance and monitoring for residents throughout the day and night?
  • 3I noticed some concerns regarding the facility's environment; what is your current protocol for maintaining hygiene and ensuring common areas remain fresh and comfortable for residents?
  • 4Could you walk me through your process for medication management to ensure accuracy and safety, especially since this is an area you are currently working to improve?
  • 5What steps does your leadership team take to foster a culture of professionalism and kindness among all staff members to ensure every resident feels respected?
  • 6What kind of daily social or recreational activities do you offer to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

This is a clean, beautiful facility where the residents are clearly well cared for. The staff are always friendly, helpful, and attentive, creating a welcoming environment for everyone who walks through the door.

Visitor/Family member · 2026★★★★★

The staff seems to care and they treat him well, even though he is hard to deal with. It smells horrible on the second floor, like urine and feces. Other than the smell I would say this is an ok place.

Long-term resident's family · 2024★★★★

As a family member who visits frequently, you must do your part. Meaning, MOST IMPORTANTLY VISIT OFTEN!! attend care plans meetings, address your concerns with the head nurse in charge, get to know the staffs that are caring for you love ones.

Long-term resident's family · 2023★★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
3.56hrs
87%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
48%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
15.5%
GA
20.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
19.4%
GA
16.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
GA
91.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.1%
Worse than Avg
Here
20.1%
US
14.4%
GA
15.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
4.9%
GA
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.0%
Better than Avg
Here
91.0%
US
79.8%
GA
78.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.7%
Better than Avg
Here
85.7%
US
81.8%
GA
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
GA
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (6.1)
7 complaint-triggered

Families have filed multiple reports about this facility, including serious concerns about abuse protection and resident safety. The most frequent issues involve fire safety systems, infection control, and protecting residents from abuse and neglect. While all deficiencies show correction dates, the pattern of repeated complaints and the recent cluster of 10 deficiencies in June 2025 suggest ongoing quality concerns that warrant careful consideration before placement.

Jun 20, 2025Routine
7
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Jun 20, 2025Complaint
5
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Nov 7, 2024Complaint
1
0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Jul 11, 2024Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 10, 2023Routine
2
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wynfield Park Health and Rehabilitation

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

50 facilities nationwide

Chain avg rating: 3.6/5 · Rank 43 of 48

Ownership & Management

Owners

Health Scholarships INC

Owner · Organization

Community Health Systems INC

Owner (parent company) · Organization

Sheffield, Kimberly

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cable, PaulManaging Control - Governing BodyDennis, KathrynManaging Control - Governing BodyHodges, KimberlyManaging Control - Governing BodyNichols, JosephManaging Control - Governing BodyRollins, RonnieManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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