Worland Health and Rehabilitation
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 14 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
Above average in WY · Chain outperformer · $7,168 in fines
What this means for your family
This facility is highly regarded for its physical therapy and rehabilitation services, making it a strong candidate for post-acute recovery. However, families should be aware of recent administrative concerns regarding end-of-life coordination and should clarify these policies directly with management upon admission.
Google Reviews
Google Reviews
14 reviews on Google“Worland Health and Rehabilitation is frequently praised for its effective physical and occupational therapy programs, which have successfully helped multiple residents regain mobility and return home. Families appreciate the compassionate nursing staff and the facility's willingness to accommodate special family events, though recent concerns have emerged regarding administrative handling of end-of-life arrangements.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Supportive environment for family involvement
- Successful rehabilitation outcomes
Concerns
- Administrative issues regarding funeral home arrangements and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to achieve successful rehab outcomes?
- 2It's great to see that you respond to feedback from the community; how does the administration typically use resident and family input to improve facility operations?
- 3With the focus on rehabilitation, what kind of daily activities or social engagement programs are available to keep residents active and connected?
- 4How does the nursing team manage resident care during shift changes to ensure there is no gap in communication or attention?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting the family and ensuring immediate care?
- 6How do you ensure that administrative processes, such as coordinating with outside services or handling important paperwork, are communicated clearly to the family?
Personalized based on this facility's data
Key Review Excerpts
“The therapy she received daily took her from barely standing when released from hospital after a hip break, to walking steadily with a walker and even climbing stairs.”
“My family really appreciated the space made available and special set up in the sunroom for my father’s 91st birthday celebration and our Tuesday night family dinners.”
“I am especially grateful to Collette for her loving care of my mother. She helps me stay connected through video calls and pictures.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports that led to deficiencies including abuse protection failures and inadequate treatment care, with abuse protection issues recurring across multiple surveys. The facility shows persistent problems with fire safety systems, infection control, and resident protection from harm. While most deficiencies have correction dates, the pattern of repeated issues in critical safety areas and family-initiated complaints raises concerns about consistent care quality.
Feb 26, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 6, 2025Routine7
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Mar 6, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 24, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 21, 2023Routine2
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Meet other general requirements.
Dec 21, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Oct 24, 2024
$6,788
Ownership & Operations
Who Operates This Facility
Worland Health and Rehabilitation
for profit
Chain Affiliation
Stellar Senior Living
8 facilities nationwide
Chain avg rating: 1.9/5 · Rank 2 of 8
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit worlandcare.com
Medicare data downloads
Original nursing home datasets
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