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Nursing HomeMedicaid

Woodside Village Care Center

Strong Medicare quality ratings; families often praise friendly and kind physical therapy staff. Still worth an in-person visit.

841 W Marion Rd, Mount Gilead, OH 4333875 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 25 Google reviews

5
4
3
2
1
Woodside Village Care Center Nursing Home in Mount Gilead, OH — Street View
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What this means for your family

While recent reviews suggest improvements in clinical care and facility aesthetics, the facility has a history of severe complaints regarding hygiene and administrative communication. We strongly recommend visiting in person to observe the cleanliness of the halls and speaking directly with the nursing director about their current staffing ratios to ensure your loved one's needs will be met.

Google Reviews

Google Reviews

25 reviews on Google
Woodside Village Care Center receives highly polarized feedback, with recent reviews praising clinical care and cleanliness while older and some recent accounts highlight severe neglect and administrative issues. Families frequently mention a divide between the quality of the physical facility and the consistency of nursing care, with some reporting excellent therapy services and others describing poor hygiene and communication.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0ActivitiesN/AMeds2.0Memory1.0Comms2.0ValueN/A

Strengths

  • Friendly and kind physical therapy staff
  • Recent facility renovations and aesthetic improvements
  • Attentive clinical care reported by some families

Concerns

  • Unsanitary conditions and strong odors of urine and feces (mentioned by 3 reviewers)
  • Understaffing leading to neglect of basic hygiene and resident needs (mentioned by 3 reviewers)
  • Poor administrative communication and billing/legal disputes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(1)'19(11)'21(1)'24(1)'25(5)

Distribution · 27 analyzed

5
12
4
4
3
1
2
1
1
9

How They Respond to Reviews

12%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility has recently undergone some beautiful renovations; how are you working to ensure that the daily housekeeping and sanitation standards match the updated aesthetic of the building?
  • 2With the current staffing levels, what specific protocols do you have in place to ensure that residents receive consistent assistance with their personal hygiene and daily care needs?
  • 3I see that medication management is a high priority for our family; could you walk me through your process for ensuring accuracy and timely administration for residents?
  • 4How do you currently handle communication with families regarding billing questions or administrative updates to ensure there is always a clear point of contact?
  • 5Given the importance of social connection, what does a typical day of activities look like for residents, and how do you encourage participation?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and notifying the family members immediately?

Personalized based on this facility's data


Key Review Excerpts

My mother who has Stage 7 Alzheimer’s is left in the same clothes for many days. She goes a wk w/out a shower or hair washed. Her tennis shoes & pants reek of urine.

Memory care family member · 2023☆☆☆☆

The clinical care provided at this facility is consistently thorough and well-coordinated. The nursing team communicates changes promptly, follows through with care plans, and prioritizes resident safety.

Family member · 2025★★★★★

My mom recently stayed for a month of rehab after surgery. Although the staff was very kind to her, the facility is so ran down. The strong smell of urine hits you as soon as you walk through the front door.

Rehab patient's family · 2018★★☆☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.89hrs
OK
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
OH
28.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.4%
OH
21.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.4%
OH
9.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.6%
Mixed vs Avgs
Here
12.6%
US
14.4%
OH
5.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.6%
Mixed vs Avgs
Here
8.6%
US
15.3%
OH
6.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
19.5%
OH
25.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility48.1%
Worse than Avg
Here
48.1%
US
79.7%
OH
75.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.2%
Worse than Avg
Here
77.2%
US
81.8%
OH
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
OH
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Above state avg (10.1)
4 complaint-triggered

Families filed complaint reports leading to serious abuse and neglect deficiencies in 2025, signaling potential resident safety concerns. The facility shows persistent problems across care planning, medication management, and fire safety systems spanning multiple years from 2021 to 2025. While all deficiencies have correction dates, the recurring patterns in critical areas suggest ongoing operational challenges that warrant careful consideration.

Jun 2, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 30, 2025Routine
18
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0607Minimal · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Nov 18, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 16, 2023Routine
11
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 9, 2021Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Woodside Village Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Atrium Centers

Chain Size

26 facilities nationwide

Chain avg rating: 3.1/5 · Rank 9 of 26

Ownership & Management

Owners

Orion Operating Services LLC

Owner · Organization

100%

Atrium Centers, LLC

Owner (parent company) · Organization

Bailey, Essel

Owner (parent company)

Finney, Donald

Owner (parent company)

Key personnel

Webber, AngelW-2 Managing EmployeeBailey, EsselOfficer / DirectorFinney, DonaldOfficer / DirectorAlbright Ross, SusanOfficer / DirectorFerkany, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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