Woodside Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- High staff turnover (64%)
- High RN turnover (78%)
Above average in OR · Below recommended RN staffing · Above recommended total nurse staffing · $60,281 in fines · Very few deficiencies
What this means for your family
While many families report positive experiences with the nursing and therapy staff, the facility has documented issues regarding patient safety and discharge coordination. If you choose this facility, ensure you have a clear, written plan for discharge and maintain frequent, direct communication with the nursing supervisors to monitor your loved one's daily needs.
Google Reviews
Google Reviews
24 reviews on Google“Woodside Post Acute receives highly polarized feedback, with many reviewers praising the staff's kindness and professionalism, while others report severe lapses in patient care and communication. Families frequently highlight individual staff members for their compassion, but critical concerns regarding neglect, poor discharge planning, and cleanliness persist. Potential residents should be aware of the stark contrast between the warm, friendly environment reported by some and the serious safety and administrative failures described by others.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective social services and advocacy
- Strong rehabilitation therapy outcomes
- Welcoming atmosphere for visitors
Concerns
- Neglect and failure to provide basic patient needs (mentioned by 2 reviewers)
- Poor discharge planning and communication (mentioned by 2 reviewers)
- Cleanliness and crowded facility conditions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that rehabilitation therapy is a noted strength here, how do you integrate those therapy goals into the resident's daily routine?
- 2Could you walk me through your current process for ensuring residents receive timely assistance with basic daily needs like hydration and hygiene?
- 3I noticed that communication is a top priority for families; what is the standard protocol for updating us on changes in care or medication management?
- 4How does your team ensure that discharge planning begins early and involves the family throughout the entire process?
- 5With the facility at its 92-resident capacity, what steps are taken to maintain a clean and comfortable environment in the common areas and resident rooms?
- 6What does a typical social or activity schedule look like for residents to ensure they feel engaged and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff is kind and attentive, the supervisors listen to any concerns and respond quickly, and the food is good!”
“The staff that took care of my mom was beyond awesome. Especially during the time of passing. I would give 5 stars but on of the nurses was inappropriate with me and they only wrote him up.”
“The staff is plentiful and very accommodating. They went out of their way to set up lunch for my friend on the outside patio. Unfortunately, message didn't get through and her lunch was delivered to her room. The staff is very friendly. The building and rooms are crowded and not very clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nearly half of the 39 deficiencies at this facility were triggered by family complaints, indicating ongoing concerns. The most frequent problems involve safety hazards and accident prevention, nursing staff training and supervision, and emergency preparedness systems. Issues with electrical safety and evacuation planning have persisted across multiple surveys from 2022 to 2025, though the facility has provided correction dates for all violations.
Mar 18, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Jul 24, 2025Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Jun 10, 2025Complaint4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
May 9, 2025Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 14, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jul 24, 2025
$16,985
Fine
Jun 10, 2025
$15,961
Fine
Nov 14, 2024
$5,294
Fine
Jan 10, 2024
$22,041
Ownership & Operations
Who Operates This Facility
Woodside Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 120 of 260
Ownership & Management
Owners
Providence Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit woodsidepa.com
Medicare data downloads
Original nursing home datasets
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