Woodside Lutheran Home
Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 22 Google reviews
Watch Woodside Lutheran Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While Woodside Lutheran Home is often praised for its physical therapy and clean facilities, the recurring reports of neglect during night shifts and poor communication are serious red flags. If you choose this facility, we strongly recommend visiting during off-hours and weekends to verify staffing levels and responsiveness for yourself.
Google Reviews
Google Reviews
22 reviews on Google“Reviews for Woodside Lutheran Home are highly polarized, with some families praising the facility for its excellent physical therapy and clean environment, while others report severe neglect and unprofessionalism. Common complaints center on poor night-shift care, communication breakdowns, and issues with responsiveness to patient needs. Families considering this facility should be aware of the starkly different experiences reported by residents and their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Clean and well-maintained facility
- Spacious private rooms
- Engaging activities and community events
Concerns
- Poor night shift care and lack of responsiveness (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
- Poor communication and lack of follow-through (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these services into a resident's daily routine?
- 2Could you walk me through how the communication process works between the nursing staff and family members, especially regarding updates on a resident's daily health status?
- 3I noticed some feedback regarding responsiveness during the overnight hours; what protocols are in place to ensure residents receive timely assistance throughout the night?
- 4How does your leadership team foster a supportive and professional environment for staff to ensure consistent, high-quality care across all shifts?
- 5With the variety of community events and activities offered, how do you help new residents get involved and feel connected to the Woodside Lutheran Home community?
- 6In the event of a medical emergency, what is the specific chain of command and notification process for family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff is professional and they do not share information about their patients.”
“If someone is considering this place beware of the night staff. I feel like they don't care. One night Mom was not given her call button and had to use the restroom.”
“Excellent staff resident ratio, and staff engagement with residents. Many activities are available. Restorative and physical therapy are active in resident care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodside Lutheran Home shows a concerning pattern of recurring fire safety and emergency preparedness violations across all three recent surveys, with repeated deficiencies in backup power systems, emergency evacuation planning, and fire safety equipment. The facility has also had issues with electrical systems and infection control procedures. While all deficiencies show correction dates, the persistent recurrence of similar safety violations across multiple years suggests ongoing challenges with maintaining basic safety standards.
Sep 24, 2025Routine13
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 31, 2024Routine7
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Jun 28, 2023Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Woodside Lutheran Home
nonprofit
Ownership & Management
Owners
Bay Area Lutheran Homes INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit woodsideseniorcommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Servais Pointe Cbrf
1.8 miAssisted Living · Green Bay, WI
Wyndemere Aspen House
2.0 miAssisted Living · Green Bay, WI
Wyndemere Cedar House
2.0 miAssisted Living · Green Bay, WI
Cfaa INC
2.3 miAssisted Living · Green Bay, WI
Oaks Fam Care Ctr - Cari House
2.9 miAssisted Living · Green Bay, WI
Odd Fellow Home
3.0 miNursing Home · Green Bay, WI