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Strong Medicare quality ratings; public reviewers often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 22 Google reviews
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Woodside Lutheran Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: excellent physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Reviews for Woodside Lutheran Home are highly polarized, with some families praising the facility for its excellent physical therapy and clean environment, while others report severe neglect and unprofessionalism. Common complaints center on poor night-shift care, communication breakdowns, and issues with responsiveness to patient needs. Families considering this facility should be aware of the starkly different experiences reported by residents and their loved ones.
Quality Themes
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Concerns
Rating Trends
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Distribution · 23 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff is professional and they do not share information about their patients.”
“If someone is considering this place beware of the night staff. I feel like they don't care. One night Mom was not given her call button and had to use the restroom.”
“Excellent staff resident ratio, and staff engagement with residents. Many activities are available. Restorative and physical therapy are active in resident care.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Woodside Lutheran Home shows a concerning pattern of recurring fire safety and emergency preparedness violations across all three recent surveys, with repeated deficiencies in backup power systems, emergency evacuation planning, and fire safety equipment. The facility has also had issues with electrical systems and infection control procedures. While all deficiencies show correction dates, the persistent recurrence of similar safety violations across multiple years suggests ongoing challenges with maintaining basic safety standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Woodside Lutheran Home
nonprofit
Owners
Bay Area Lutheran Homes INC
Owner · Organization
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
22 reviews from families & visitors
Official Website
Visit woodsideseniorcommunities.org
Medicare data downloads
Original nursing home datasets
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