Woodruff Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (6 vs median 3)
Bottom 25% in SC · Meets national RN staffing standard · $55,010 in fines
What this means for your family
Woodruff Manor is highly recommended by families for its dedicated, long-term nursing staff and clean environment. While the facility may not be the most modern in appearance, the recent acquisition by SRHS appears to have maintained or improved the quality of care; we suggest scheduling a tour to see if the current atmosphere meets your standards for resident comfort.
Google Reviews
Google Reviews
23 reviews on Google“Woodruff Manor is consistently praised for its dedicated and compassionate nursing staff who treat residents like family. While the facility's physical appearance is described as modest rather than luxurious, families highlight the high quality of care, cleanliness, and the positive impact of recent management changes under SRHS.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Consistently clean facility environment
- Strong, long-term employee retention
- Positive management transition under SRHS
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent transition under SRHS, what specific improvements or changes have been prioritized to enhance the overall resident experience?
- 2I noticed the facility maintains a strong core of long-term employees; how does this consistency in staffing help with the daily care and comfort of the residents?
- 3Given the recent focus on maintaining a clean environment, what protocols are in place to ensure these high standards of hygiene are consistently met throughout the common areas and resident rooms?
- 4What steps is the leadership team currently taking to address the recent CMS health inspection findings and improve the facility's overall quality rating?
- 5Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged and socially active?
- 6How does your nursing team coordinate with local medical providers to ensure residents receive prompt and effective care during a medical emergency?
Personalized based on this facility's data
Key Review Excerpts
“The Staff at Woodruff Manor took care of my mother with great care. These are highly qualified people who have been with WM for many years.”
“The nursing staff and CNA's at Woodruff Manor are top notch! My mother has been there for four years and these ladies and gentlemen are amazing!”
“This place is truly caring , so glad it has been acquired by SRHS . The staff is amazing and as difficult a situation it is, this place makes the residents happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodruff Manor has a concerning pattern with eight complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility has recurring problems with accident prevention and supervision (cited five times), medication management (cited four times), and resident protection from abuse and neglect. While most deficiencies show correction dates, the repeated issues with safety supervision and medication errors, combined with multiple family complaints, suggest ongoing care quality challenges that warrant careful consideration.
Feb 14, 2026Routine2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 18, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 29, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 1, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 19, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
May 29, 2024
$16,801
Fine
Feb 1, 2024
$8,400
Fine
Feb 1, 2024
$8,401
Fine
Jul 19, 2023
$11,638
Ownership & Operations
Who Operates This Facility
Woodruff Manor
government
Ownership & Management
Owners
Spartanburg Regional Health Services District INC
Owner · Organization
Apella Health Management INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit spartanburgregional.com
Medicare data downloads
Original nursing home datasets
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