Woodruff County Health Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
The facility has received strong praise for its rehabilitation services and cleanliness in recent years, making it a viable option for recovery. However, because some families have struggled with phone communication, we recommend establishing a clear point of contact and a preferred method for checking on your loved one before admission.
Google Reviews
Google Reviews
9 reviews on Google“Woodruff County Health Center receives polarized feedback, with some families praising the facility for its cleanliness and compassionate care, while others report significant frustrations regarding communication and administrative processes. Recent reviews from 2025 highlight positive experiences with rehabilitation services, though historical complaints point to difficulties in reaching staff by phone and concerns over facility management.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Compassionate and kind nursing staff
- Effective rehabilitation services
Concerns
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how does your team ensure that communication with families remains consistent and accessible, especially when we are trying to reach someone by phone?
- 2With the facility maintaining a clean and well-regarded environment, what specific daily activities or social programs are currently available to help residents feel engaged and part of the community?
- 3Since the health inspection rating is a 3 out of 5, what specific improvements or internal audits are you currently prioritizing to enhance the care experience for residents?
- 4How does your nursing team coordinate with the rehabilitation department to ensure that a resident’s recovery progress is clearly communicated to family members?
- 5In the event of a medical emergency, what is the standard protocol for notifying family members, and how quickly can we expect an update on our loved one's status?
- 6How do you balance the high level of clinical care reflected in your 5-star staffing rating with the need for residents to have meaningful, personalized interactions throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“There is so much good to say about this Center, I'm sorry I can't write it all here, but I personally, and Mom agree this would be the absolute best”
“Your staff goes over and beyond to share their kindness with the patients, family members and visitors. It's totally welcomed and appreciated.”
“One of the cleanest and friendliest facilities I've been in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodruff County Health Center shows concerning patterns of recurring deficiencies, with families filing complaints about safety hazards and infection control issues. The facility has persistent problems with accident prevention, care planning, infection control, and food service across multiple surveys from 2023 to 2025. While the facility corrects violations when cited, the same issues repeatedly resurface, suggesting ongoing challenges with maintaining consistent quality standards.
Sep 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 18, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 31, 2024Routine9
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 10, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Federal Penalties
Fine
Sep 18, 2025
$8,278
Ownership & Operations
Who Operates This Facility
Woodruff County Health Center
government
Ownership & Management
Owners
Woodruff County Health Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit humanservices.arkansas.gov
Medicare data downloads
Original nursing home datasets
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