Woodland Terrace of Paw Paw Lake
Families consistently rate this highly — reviewers highlight warm, attentive nursing staff. Schedule a visit to confirm the fit.
based on 11 Google reviews

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What this means for your family
This facility is highly regarded for its engaging activities and the genuine warmth of its staff, making it a strong candidate for those prioritizing social quality of life. However, because some families have reported difficulty resolving issues due to staff turnover, we recommend asking management specifically about their current communication protocols and how they handle family concerns.
Google Reviews
Google Reviews
11 reviews on Google“Woodland Terrace of Paw Paw Lake receives high praise for its warm, attentive staff and the genuine care provided to residents, particularly regarding activities like Bible studies and music. However, some families have expressed frustration regarding high staff turnover and difficulties in resolving communication issues when problems arise.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Engaging activities and social programs
- Clean and well-maintained facility
- Secure environment for residents
Concerns
- High staff turnover and communication difficulties (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your focus on engaging social programs, what are some of the most popular activities residents have been participating in lately?
- 2How does your leadership team ensure consistent communication with families regarding updates or changes in a resident's daily care?
- 3Given the intimate size of your 20-resident community, how do you foster a sense of stability and continuity for residents when there are changes in the nursing staff?
- 4What protocols are in place to ensure that family members feel connected and informed about their loved one's health and well-being?
- 5Could you walk us through how your team manages medical needs or urgent health concerns during the evening and weekend hours?
- 6How do you maintain the high standards of cleanliness and upkeep that residents seem to really appreciate here?
Personalized based on this facility's data
Key Review Excerpts
“Woodland Terrace in Coloma provided such loving care for my grandma, and I truly believe her quality of life was improved during her time there. She always spoke highly of the activities, especially the Bible studies and musical experiences.”
“To much turnover in staff, hard to communicate with when you have a problem, problems don't get resolved.”
“First time visit was well impressed with staff and locked areas”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection in April 2025 found the facility to be in full compliance. However, a 2023 investigation identified serious issues regarding medication management, including medications being left unattended in common areas and found on the floor, which the facility has since addressed through a corrective action plan.
Apr 7, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 31, 2023Complaint
Medications were not being administered correctly; medications were found on the floor in a resident's room and unattended in medication cups in common areas. There were also reports of medications going missing/running out prematurely.
Oct 30, 2014OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Dockerty Health Care Services, INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit woodlandterracecoloma.care
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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