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Nursing HomeMedicaid Investigative

Woodland Park Nursing & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

101 Woodland Park Dr, Shepherd, TX 77371100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 17 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (18 vs median 8.0)
  • High staff turnover (51%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in GULF COAST LTC PARTNERS chain · $61,325 in fines

Source: Medicare data

What this means for your family

This facility offers a very warm, family-like atmosphere with staff members who truly bond with residents. However, you must exercise extreme caution regarding patient supervision and administrative transparency, as there are documented instances of serious unmonitored falls and lack of family notification.

Google Reviews

Google Reviews

17 reviews analyzed
Families may find a compassionate and caring nursing staff, with several long-term residents receiving high-quality emotional support. However, there are serious allegations regarding patient safety, specifically involving unmonitored falls and lack of communication during medical emergencies, as well as concerns regarding administrative ethics.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities3.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Clean and bright atmosphere
  • Positive emotional connection between staff and residents

Concerns

  • Serious patient safety incidents and lack of supervision
  • Unprofessional administrative behavior and manipulation of residents (mentioned by 2 reviewers)
  • Inadequate staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'19(1)'22(1)'24(1)'26(2)

Distribution

5
10
4
0
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassionate connection between your nursing staff and the residents; how do you foster those emotional bonds during daily care?
  • 2With the recent improvements being made to the facility, what specific steps are being taken to increase staffing levels and ensure constant supervision for resident safety?
  • 3How does the administration ensure clear and consistent communication with families regarding changes in a resident's care plan?
  • 4Could you tell us more about the current schedule of activities and events available to keep residents engaged and social?
  • 5What is the specific protocol for handling medical emergencies or urgent clinical needs during the overnight hours?
  • 6How does the facility ensure that the bright and clean atmosphere is maintained throughout all the different wings of the building?

Personalized based on this facility's data


Key Review Excerpts

The management/staff/nurses were all PHENOMINAL! The daily routine and interaction with everyone gave us my Mom a second wind and I did not realize how much her and I both needed this.

Short-term resident's family · 2025★★★★★

I would do pop up visits to bring mama stuff, and the staff would put her name on stuff and I just fell in love with them. They were like her daughters too.

Long-term resident's family · 2023★★★★★

My grandmother had only been there about 6 weeks when she fell and broke her hip do to no assistance as her shoulder was already broke and she couldn't stabilize her self. I was never notified she left the facility and I'm he MPA.

Rehab patient's family · 2025☆☆☆☆
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.17hrs
23%
Registered nurses for medical care
Total Nursing
3.24hrs
79%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility16.6%
Worse than Avg
Here
16.6%
US
1.6%
TX
0.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
TX
2.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.0%
Worse than Avg
Here
13.0%
US
5.3%
TX
3.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
19.4%
TX
14.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
15.4%
TX
9.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.5%
TX
18.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.5%
Mixed vs Avgs
Here
88.5%
US
81.8%
TX
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
2penalties
Well above state avg (9.1)
9 complaint-triggered
$61,325 in fines

This facility shows concerning patterns with families filing complaints that triggered federal investigations, revealing persistent issues with accident prevention and safety supervision that occurred across multiple years. The most frequent problems involve care planning and resident assessments, nursing staffing requirements, and safety hazards. While all deficiencies show correction dates, the recurring nature of safety supervision failures and the fact that families felt compelled to file formal complaints suggest ongoing care quality concerns that families should investigate thoroughly during visits.

Jul 24, 2025Routine
15
0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684SevereCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0580ModerateCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0805ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Apr 24, 2025Complaint
6
0656SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656SevereCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Jul 15, 2024Complaint
1
0622MinorCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Jun 12, 2024Complaint
1
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 12, 2024Routine
6
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

May 10, 2023Routine
9
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Federal Penalties

Fine

Jul 24, 2025

$29,100

Fine

Jun 12, 2024

$12,415

Ownership & Operations

Who Operates This Facility

Owner / Operator

Winniestowell Hospital District

Organization Type

for profit

Management Company

SHEPHERD LTC PARTNERS, INC

Administrator

ALAN L GRAHAM, JR

Chain Affiliation

Chain Name

Gulf Coast Ltc Partners

Chain Size

19 facilities nationwide

Chain avg rating: 2.4/5 · Rank 18 of 20 (Worst)

Ownership & Management

Key personnel

Murrell, EdwardOfficer / DirectorShepherd Ltc Partners INCManagerBergeron, BobbyManagerNicholson, LouisManagerShepherd Ktfw, LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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