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Nursing Home · Crystal, MN
8000 Bass Lake Road, Crystal, MN 55428
Map location from our source data
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 188 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
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Woodlake Healthcare and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include warm, friendly, and compassionate nursing staff. Some reviewers note concerns about slow or non-existent response to call lights/requests for assistance (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Woodlake Healthcare and Rehabilitation Center receives highly polarized reviews, with many families praising the friendly, compassionate staff and pleasant grounds, while others report critical failures in basic care. Significant concerns include slow response times to call lights, medication management errors, and hygiene issues such as odors and cleanliness. Families should be aware that while many visitors have positive experiences, there are recurring reports of neglect and poor communication during medical emergencies.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise individual staff members for kindness, but others report staff being rude, impatient, or inattentive.
While some families feel informed, others report that management is unresponsive to complaints and care plan inquiries.
Reviews are split between those who find the facility clean and those who report odors and unsanitary conditions.
Some residents enjoy the food choices, while others describe it as merely edible or not wonderful.
Reviewers frequently mention appreciation for the activities offered and the energetic vibe of the community.
Multiple reports of delayed medications and incorrect dosages indicate significant systemic issues.
Reviewers specifically warn that residents with memory issues are often ignored if they cannot advocate for themselves.
Some reviewers feel the high cost is not reflected in the quality of care provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 154 analyzed
This facility responds to some reviews.
Key Review Excerpts
“My last visual of that dump when picking my mom up on day of discharge is seeing her sitting on the toilet slumped over alone while bathroom door and room door wide open for all to see her like that from the hallway!”
“The staff and therapists took very good care of my husband. The facility was clean, and he really enjoyed the food.”
“I was given half of a prescribed dose of pain medicine the morning after I landed here from hospital. When I asked about the dose, the nurse LIED to me and said the dose was all in one tablet, though my med list did not list the increased tablet strength.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents vaccinated for the flu
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families frequently filing complaints that triggered 20 of 55 total deficiencies. The most recurring problems involve resident rights violations (like failing to notify families of injuries or changes), fire safety and building maintenance issues, and medication management problems. While all deficiencies have correction dates, similar issues persist across multiple surveys, suggesting ongoing challenges with consistent compliance in core care areas.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Woodlake Healthcare and Rehabilitation Center
for profit
Owners
New Hope Operator Holdings LLC
Owner · Organization
Ccp Mn Holdings, LLC
Owner (parent company) · Organization
Mn Hc Partnership 102 LLC
Owner (parent company) · Organization
Mn Holdings 102 LLC
Owner (parent company) · Organization
New Hope Hc LLC
Owner (parent company) · Organization
Rsyt 2024 Family Trust
Owner (parent company) · Organization
Ryst 2024 Family Trust
Owner (parent company) · Organization
The Alliven Group LLC
Owner (parent company) · Organization
Tsi Family Trust 2024
Owner (parent company) · Organization
Knobel, Reuven
Owner (parent company)
Tarlow, Leon
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
146 reviews from families & visitors
Official Website
Visit woodlakehc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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