Woodhaven Manor Nursing Home
Strong Medicare quality ratings; families often praise effective clinical assessment and emergency intervention. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
Woodhaven Manor demonstrates a strong capacity for clinical intervention and rehabilitation, making it a viable option for medical recovery. However, families should be aware of reported inconsistencies in staff professionalism; we recommend observing staff-resident interactions during your tour and asking about the facility's policy on visitor access to ensure clear communication.
Google Reviews
Google Reviews
9 reviews on Google“Woodhaven Manor Nursing Home receives highly polarized feedback, with recent reviews highlighting both excellent clinical intervention and significant concerns regarding staff professionalism. While some families praise the facility for its supportive community and effective rehab services, others report instances of disrespectful staff behavior and poor administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective clinical assessment and emergency intervention
- Comprehensive rehabilitation services including PT, OT, and speech therapy
- Supportive and active community environment
Concerns
- Unprofessional and disrespectful staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your impressive 5-star health inspection rating, how do you ensure that clinical assessments and emergency interventions are communicated clearly to families?
- 2Since you offer comprehensive rehab services like PT, OT, and speech therapy, how do you coordinate these sessions with a resident's daily routine?
- 3What steps are in place to ensure all staff members maintain a professional and respectful tone when interacting with residents and their loved ones?
- 4I noticed you are active in responding to feedback; how does the management team use family suggestions to improve communication and service quality?
- 5What kind of social activities or community events are organized to keep the residents engaged and active in the Woodhaven Manor community?
- 6How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“They were not happy with the results and things started to move pretty fast. I was very dehydrated and was given IV fluids. They ran a few tests and found that I needed a blood transfusion.”
“Our family could not be happier with Woodhaven. They treat you like family. Excellent care. A very active facility with supportive community.”
“The other day, I saw one of the employees laughing at one of the residents in a mocking fashion. The administration is lackluster at best and they have a very rude and condescending worker there that goes by the name of Lisa (?) that really rubbed me the wrong way.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodhaven Manor has a very clean inspection record with only one minor deficiency found across all surveys - a medication labeling issue that was promptly corrected by the facility. This single deficiency in medication management from 2019 represents an excellent compliance history, suggesting strong operational standards and quality oversight that families can view as a positive indicator when considering care options.
Jun 13, 2019Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Woodhaven Manor Nursing Home
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 3 of 18 (Best)
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
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