Woodbury Wellness Center INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 39 Google reviews

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What this means for your family
While some families report positive outcomes for short-term rehabilitation, there are recurring, serious reports of neglect and communication failures. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about their current staffing ratios and the process for reporting and resolving care concerns.
Google Reviews
Google Reviews
39 reviews on Google“Woodbury Wellness Center Inc receives highly polarized feedback, with some families praising the rehab therapy and staff, while others report severe concerns regarding neglect and poor communication. Multiple reviewers have documented serious issues including bedsores, lack of basic hygiene, and significant delays in responding to resident needs. Families should be aware of the stark contrast between positive experiences in short-term rehab and reports of systemic neglect in long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehab therapy
- Attentive and supportive nursing staff for some residents
- Clean and well-maintained facility environment
Concerns
- Neglect and lack of basic care (hygiene, feeding, hydration) (mentioned by 5 reviewers)
- Understaffing leading to poor response times and resident safety issues (mentioned by 4 reviewers)
- Poor communication with family members regarding incidents or care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that your staffing rating is strong at 4/5, how do you ensure that staff are consistently available to assist residents with daily needs like hydration, feeding, and hygiene?
- 2Could you walk me through your communication process for keeping families updated on a loved one's health status or any unexpected incidents?
- 3I noticed the facility has a strong reputation for short-term rehab; how do you integrate that same level of attentive care into your long-term nursing services?
- 4What specific activities or social programs are currently in place to ensure residents feel engaged and supported throughout the day?
- 5How does your team handle medical emergencies or urgent health changes during evening and weekend hours when administrative staff may be off-site?
- 6Since your facility has a 3-star health inspection rating, what specific steps are you taking to address recent state violations and improve the overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“My wife fell while she was trying to get to the bathroom, took about 15 minutes for her to get help. No one called me about it even after i left several messages.”
“There was constant maintenance needed in the rooms that was ignored until a door fell off a closet and cut open my friend's foot. The same friend never had fresh water, was often left in the same clothes for days, and every visit to the hospital notated that she was dehydrated due to their lack of care.”
“Nursing staff and therapist are top notch. If husband ever needs 24/7 care again hope we can get him back in this facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families raised concerns that triggered inspections revealing problems with resident financial management and treatment care. The facility shows recurring issues across fire safety, resident assessment, and resident rights areas spanning multiple years from 2021-2024. While most deficiencies have been corrected, some recent violations only have correction plans in place rather than confirmed fixes, suggesting ongoing compliance challenges.
Nov 17, 2025Routine1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 24, 2024Routine13
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jul 24, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Mar 2, 2023Routine9
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jul 30, 2021Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jul 24, 2024
$15,646
Ownership & Operations
Who Operates This Facility
Woodbury Wellness Center INC
for profit
Ownership & Management
Owners
Avant & Nunn, LLC
Owner · Organization
Avant, Keith
Owner
Nunn, Deborah
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit woodburywellness.com
Medicare data downloads
Original nursing home datasets
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