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Nursing HomeMedicaid Investigative

Woodbury Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7012 Lake Road, Woodbury, MN 55125155 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 5 Google reviews

5
4
3
2
1
Woodbury Health Care Center Nursing Home in Woodbury, MN — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6.5)

Bottom 25% in MN · Meets national RN staffing standard · Worst in LIFESPARK chain · $26,685 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its effective rehabilitation programs and a very supportive, communicative admissions team. Families should feel confident in the staff's professionalism, though you may want to schedule a tour to observe daily care routines firsthand since recent reviews focus heavily on the intake experience.

Google Reviews

Google Reviews

5 reviews on Google
Woodbury Health Care Center receives high praise for its admissions process and rehabilitation services. Families and patients highlight the compassionate, communicative staff and effective therapy programs that facilitate successful recovery and transitions.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Effective physical and occupational therapy
  • Streamlined and supportive admissions process
  • Clear and consistent communication

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02021(1)5.02025(3)

Distribution · 5 analyzed

5
5
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent state citations, what specific steps has the facility taken to improve health and safety protocols for residents?
  • 2With a 155-resident capacity, how do you ensure that each resident receives consistent, personalized attention throughout the day?
  • 3I noticed the facility has a very strong reputation for physical and occupational therapy; how are these programs integrated into a resident's daily routine?
  • 4How does your team handle communication and updates with families when a resident experiences a sudden change in health or a medical emergency?
  • 5Since your admissions process is highly regarded for being supportive, what does the transition look like for a new resident during their first week here?
  • 6What variety of social activities or engagement opportunities are available to residents to ensure they feel connected and active within the community?

Personalized based on this facility's data


Key Review Excerpts

With the help of physical and occupational therapy I would not be home right now. Everyone from the nurses, the aids and the therapist were very knowable and friendly.

Rehab patient · 2021★★★★★

Christine the admission director was amazing. You can truly tell she cares and was so amazing. Speedy follow up. Ease of the process and her communication was stellar.

Family member · 2025★★★★★

It took months for things to work out for my mom and the entire time Christine was there helping us in any way she could. You can tell she truly cares for the welfare of the residents

Family member · 2025★★★★★
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.09hrs
OK
Registered nurses for medical care
Total Nursing
4.26hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.5%
MN
12.5%
Washington
18.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
15.3%
MN
21.4%
Washington
13.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
12.1%
MN
4.3%
Washington
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
MN
24.5%
Washington
19.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
Washington
93.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.2%
Mixed vs Avgs
Here
14.2%
US
14.4%
MN
18.6%
Washington
12.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
81.8%
MN
88.3%
Washington
83.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.2%
Better than Avg
Here
85.2%
US
79.7%
MN
82.7%
Washington
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
MN
1.8%
Washington
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Above state avg (8.0)
16 complaint-triggered
$26,685 in fines

Families have filed multiple complaints over recent years, raising concerns about medication management, resident rights, and care quality at this facility. The most recurring issues involve medication errors and ensuring residents receive proper treatment according to their care plans, with these problems appearing across multiple surveys. While the facility consistently corrects deficiencies when identified, the pattern of complaint-triggered investigations suggests ongoing care concerns that prospective families should carefully evaluate during visits.

Dec 2, 2025Complaint
1
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 24, 2025Routine
21
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0162Potential for harm · IsolatedCorrected

Construction Deficiencies

Have a combustible roofing system that meets safety standards.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0346Potential for harm · IsolatedCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm · IsolatedCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Jul 24, 2025Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Apr 30, 2025Complaint
4
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 7, 2025Complaint
1
0684Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 27, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Dec 2, 2025

$254,365

Fine

Mar 7, 2025

$26,685

Ownership & Operations

Who Operates This Facility

Owner / Operator

Woodbury Health Care Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Lifespark

Chain Size

4 facilities nationwide

Chain avg rating: 1.3/5 · Rank 2 of 4 (Worst)

Ownership & Management

Owners

Senior Care Communities

Owner · Organization

Martin, Richard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Marshall, SusanManaging Control - Governing BodyMarshall, SusanOfficer / DirectorToulouse, MollyOfficer / DirectorKing, RyanOfficer / DirectorLifespark Management ServicesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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