Woodbury Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 24 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing and effective rehabilitation therapy, making it a strong choice for recovery. However, families should be aware of reports regarding poor food quality and communication barriers; we recommend visiting in person to observe meal times and verifying how the facility manages medical oversight for chronic conditions.
Google Reviews
Google Reviews
24 reviews on Google“Woodbury Health and Rehabilitation Center receives high praise for its compassionate nursing and therapy staff, with many reviewers noting that residents are treated like family. However, the facility faces significant criticism regarding administrative communication, specifically difficulty reaching staff by phone, and concerns about food quality and medical oversight for diabetic patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented nursing staff
- Effective rehabilitation therapy team
- Active engagement and events for residents
Concerns
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
- Poor food quality and lack of dietary oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about your rehabilitation therapy team; could you tell me more about how they work with residents to regain their independence?
- 2How do you ensure that family members can easily get in touch with the nursing staff or the administrator if we have a quick question?
- 3We want to make sure our loved one is eating well; what is your process for overseeing dietary needs and ensuring meal quality is consistent?
- 4Can you walk us through your protocols for managing medications and how you ensure everything is administered accurately and on time?
- 5What kind of social events or daily activities do you have planned to keep residents engaged and active within the community?
- 6In the event of a medical emergency during the night, what is the specific procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff were so amazing to my grandmother while she was recovering from hip surgery after falling and breaking it. They took care of her like she was family.”
“I have spent 2.5 weeks here, and I am more than amazed at the quality of care here and the compassion of all I came in contact with. Nurses, CNAs, Therapists, etc.”
“The food is the WORSE I've ever seen anywhere! Patients have to have lots of snacks brought in by fam or friends or they'd starve! My friend is there and is diabetic and they hardly ever check her levels.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple areas that families should consider carefully. The most frequent problems involve building safety systems (sprinkler maintenance appearing in all three surveys), food safety and infection control (each cited twice), and medication management errors from 2022. While all deficiencies were reportedly corrected, the pattern of repeated citations for sprinkler systems and the reappearance of food safety and infection control issues in the most recent 2024 survey suggest ongoing operational challenges that warrant close attention during any visit.
Apr 22, 2026Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 25, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 16, 2022Routine10
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Woodbury Health and Rehabilitation Center
nonprofit
Chain Affiliation
Twin Rivers Health & Rehabilitation
12 facilities nationwide
Chain avg rating: 3.6/5 · Rank 11 of 11 (Worst)
Ownership & Management
Owners
Ocoee Foundation INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit woodburyhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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