Woodbridge Terrace
Families consistently rate this highly — reviewers highlight exceptional, attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 88 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-end, hotel-like environment with exceptional memory care and a vibrant social life. While the staff is widely praised for their warmth, families should maintain close oversight of personal belongings and clarify the specific cost structure for advanced care transitions during the move-in process.
Google Reviews
Google Reviews
88 reviews on Google“Woodbridge Terrace is highly regarded for its beautiful, hotel-like facilities and a deeply caring, professional staff that forms strong bonds with residents. While the majority of families praise the exceptional memory care and vibrant activities, some past concerns regarding theft and high costs for additional support levels have been noted.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional, attentive nursing and care staff
- Beautiful, well-maintained, and clean facilities
- Engaging activities and social programming
- High-quality dining and bistro options
- Strong sense of community and resident happiness
Concerns
- Allegations of theft/missing personal items (mentioned by 2 reviewers)
- High cost for additional care/support levels
- Frequent automated survey requests to families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that specifically mention staff names, family members, and specific amenities mentioned in the reviews. While they use some recurring phrases like 'We're thrilled to hear,' they consistently tailor the content to reflect the unique details of each reviewer's experience.
Questions for Your Tour
- 1It’s wonderful to see how well-maintained and beautiful the grounds are; what specific routines do you have in place to keep the facility looking so pristine?
- 2We noticed how much the management engages with feedback online; how does the leadership team typically incorporate family suggestions into daily operations?
- 3With such a vibrant social atmosphere here, could you walk us through some of the specific group activities or outings planned for this month?
- 4The dining and bistro options look lovely; how much flexibility is there for residents to customize their meals or follow specific dietary needs?
- 5Since the nursing staff is so highly regarded, how is the communication flow between the nurses and family members handled during a medical change?
- 6What protocols are in place to ensure that residents' personal belongings and room items are securely managed and accounted for?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Woodbridge form wonderful bonds with the residents and truly care about them, as well as the family’s concerns and needs.”
“My father was a resident at Woodbridge Terrace for more than 5 years; he was in the first cohort to move into the memory care unit. I am so grateful to the staff for the caring community and the high quality of life my father enjoyed for the last years of his life.”
“The place is so clean and beautiful like 5 star hotel. The staff are ve”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 6, 2026OtherClean
The facility was visited for an unannounced case management review following an unusual incident report. The Licensing Program Analyst observed residents participating in activities and noted no immediate health or safety concerns during the visit. No deficiencies were cited at this time.
Nov 13, 2025OtherClean
The facility underwent an unannounced Case Management visit to review findings related to an incident involving Resident 1. The investigation reviewed multiple incident reports and conducted interviews with staff and the resident's physician assistant. Based on the evidence reviewed, the Department could not corroborate any neglect or lack of care, and therefore, no deficiencies were cited.
Nov 13, 2025ComplaintClean
The facility underwent an unannounced Case Management visit to review findings related to an incident involving Resident 1. The investigation reviewed multiple incident reports and conducted interviews with staff and the resident's physician assistant. Based on the evidence reviewed, the Department could not corroborate any neglect or lack of care, and therefore, no deficiencies were cited.
Sep 16, 2025OtherClean
The facility underwent an unannounced Case Management visit following an unusual incident report. The Licensing Program Analyst observed residents participating in activities and noted no immediate health or safety concerns during the visit. No deficiencies were cited at this time.
Jun 18, 2025InspectionClean
The facility underwent an unannounced required annual inspection. The LPA conducted tours, inspected the physical plant, reviewed food supply, and checked medication storage. No deficiencies were cited during this visit.
May 29, 2025ComplaintClean
This report details a complaint investigation regarding allegations that staff were mishandling residents' level of care assessments. Based on interviews with staff and residents, the allegation was determined to be UNSUBSTANTIATED. No deficiencies were cited in this report.
May 29, 2025ComplaintClean
This report details a complaint investigation regarding allegations that staff were mishandling residents' level of care assessments. Based on interviews with staff and residents, the allegation was determined to be UNSUBSTANTIATED. No deficiencies were cited in this report.
Apr 25, 2025ComplaintClean
This report details a complaint investigation regarding staff intervention when a visitor allegedly caused injury to a resident. The investigation found the allegation to be unsubstantiated based on interviews and record reviews. No deficiencies were cited at this time.
Ownership & Operations
Who Operates This Facility
Hsre-Kisco I Trs, LLC; Ksl Woodbridge Mgr LLC
CHRISTIAN OTBO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit kiscoseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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