Wisner Care Center
Strong Medicare quality ratings; families often praise caring and dedicated nursing staff. Still worth an in-person visit.
based on 27 Google reviews

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What this means for your family
Wisner Care Center is highly regarded for its dedicated nursing staff and warm, home-like environment, making it a strong candidate for those prioritizing a caring culture. When touring, we recommend asking specifically about the current management structure, as some past feedback suggested potential friction between administrative leadership and the frontline staff.
Google Reviews
Google Reviews
27 reviews on Google“Wisner Care Center is frequently described as a community-oriented facility with a home-like atmosphere and a caring, dedicated nursing staff. While families appreciate the kindness of the caregivers and the quality of the food, there is limited specific feedback regarding administrative management or long-term care outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Caring and dedicated nursing staff
- Home-like, peaceful atmosphere
- Community-owned facility
- Responsive communication with families
Concerns
- Management issues noted by staff or families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Wisner Care Center is community-owned, how does that unique structure influence the daily experience and sense of community for residents compared to larger, corporate-run facilities?
- 2With your high CMS staffing rating, how do you ensure that the nursing team maintains consistent, personalized attention for all 38 residents throughout the day?
- 3I noticed your health inspection rating is a 4/5; could you share what steps the facility has taken to address the recent deficiency mentioned in the report?
- 4Some families have shared feedback regarding the administrative side of operations; what is your current approach to ensuring clear, responsive communication between management and families?
- 5What does a typical afternoon look like in terms of social engagement or activities for residents who enjoy a quieter, home-like atmosphere?
- 6Since you have a 5-star staffing rating, how is the nursing team structured to handle medical emergencies or urgent health changes during evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Caring staff They keep me informed about my dad. He likes it there. Delicious food”
“Management isn't great but CNA's and nurses are outstanding and work really hard to do everything they can for all of their residents.”
“Staff was very courteous and kind, especially Jennifer LPN, and Tamara.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wisner Care Center has 27 deficiencies across recent inspections, with families filing complaints that triggered additional reviews. The facility shows recurring problems with emergency preparedness, infection control, and quality of care including medication management. While all deficiencies have reported correction dates, persistent issues with sprinkler systems and exit doors reappear across multiple surveys, suggesting ongoing safety and operational challenges.
Mar 4, 2025Routine4
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 4, 2025Complaint1
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Feb 13, 2024Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 13, 2024Complaint2
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jan 4, 2023Routine7
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Wisner Care Center
government
Ownership & Management
Owners
City of Wisner City Clerk Treas
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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