Nursing Home · Wisconsin Rapids, WI
1350 River Run Dr, Wisconsin Rapids, WI 54494
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 114 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 1.14 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Wisconsin Rapids Health Services receives highly polarized feedback, with recurring reports of severe understaffing and neglectful care. While some families praise the facility's appearance and individual staff members, many others report serious lapses in hygiene, medication management, and basic resident supervision.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for individual kindness and harsh criticism regarding professionalism and neglect.
Families report frustration with management and lack of accountability regarding care concerns.
The building is frequently described as pretty or clean, though some report hygiene neglect for residents.
Multiple reviewers explicitly describe the food as poor or not fit for consumption.
Reviewers reported dangerous errors including failure to administer insulin and incorrect medication distribution.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
This facility responds to some reviews.
Key Review Excerpts
“My father was not cared for well. He was a diabetic who took daily medication for his condition yet they didn't check his blood sugar for 3 weeks after arriving there.”
“I found the staff to be very caring and took the best care of my dad before he passed away. They were very attentive to our needs.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
4
measures
10
measures
2
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wisconsin Rapids Health Services has significant quality concerns, with families filing 22 complaints over ongoing issues including medication management, wound care, and care planning. Problems have persisted across multiple surveys, particularly with pharmacy services appearing in seven separate violations and pressure ulcer care cited four times. Recent complaints in 2025 involved failure to report suspected abuse and medication errors, though all deficiencies show correction dates.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Fine
Nov 6, 2024
$45,995
Fine
Feb 29, 2024
$14,433
Fine
Jan 24, 2024
$14,433
Wisconsin Rapids Health Services
for profit
North Shore Healthcare
59 facilities nationwide
Chain avg rating: 2.8/5 · Rank 50 of 58 (Lowest rating)
Owners
Nshr Operations LLC
Owner · Organization
Arrowhead 123 LLC
Owner (parent company) · Organization
The Lane Morrell Bowen Trust
Owner (parent company) · Organization
Mills, David
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit wisconsinrapidshs.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
River Run Assisted Living
< 1 miAssisted Living · Wisconsin Rapids, WI
Cranberry Court Assisted Living II
< 1 miAssisted Living · Wisconsin Rapids, WI
Cranberry Court Assisted Living I
< 1 miAssisted Living · Wisconsin Rapids, WI
Renaissance (the)
< 1 miAssisted Living · Wisconsin Rapids, WI
Our House Wi Rapids Memory Care
< 1 miAssisted Living · Wisconsin Rapids, WI
Hilltop Grand Village INC
< 1 miAssisted Living · Wisconsin Rapids, WI
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.