Wilshire
Families consistently rate this highly — reviewers highlight beautiful campus with scenic pond and walking trails. Schedule a visit to confirm the fit.
based on 60 Google reviews
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What this means for your family
Wilshire is a beautiful facility with excellent amenities and a strong sense of community among residents. However, families should closely monitor the quality of dining services and ask specific questions about recent staffing levels and management's responsiveness to maintenance requests.
Google Reviews
Google Reviews
60 reviews on Google“Wilshire offers a beautiful, modern campus featuring cottages, assisted living, and memory care centered around a scenic pond. While many residents praise the friendly community and high-quality amenities like the hair salon and physical therapy, families should be aware of significant historical issues regarding management transitions, inconsistent food quality, and intermittent internet and maintenance problems.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful campus with scenic pond and walking trails
- Friendly and attentive care staff
- Diverse housing options including cottages and apartments
- On-site amenities like physical therapy and salon
Concerns
- Inconsistent food quality and dining service (mentioned by 4 reviewers)
- Staffing shortages and high turnover (mentioned by 2 reviewers)
- Facility maintenance and infrastructure issues (internet, heating, insulation) (mentioned by 3 reviewers)
- Lack of communication from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
The owner uses highly personalized greetings and addresses specific details in positive reviews. For negative reviews, they employ a structured approach of acknowledging the management transition and providing direct contact information for resolution.
Questions for Your Tour
- 1We love the look of the walking trails and the pond; how often do the residents get out to enjoy the campus grounds?
- 2Since we are looking at different living arrangements, could you show us the differences between the cottage layouts and the apartments?
- 3How would you describe the current communication style between the management team and the families regarding resident updates?
- 4Could you tell us a bit more about the dining experience, specifically how the menu variety and meal service are managed?
- 5With the on-site physical therapy available, how does the staff coordinate medical care or emergency responses during the night?
- 6We noticed the staff is very attentive in many of your recent feedback; how do you ensure that same level of care remains consistent during shift changes?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are very clean, nice, and well taken care of. The employees are very nice and take good care of the residents.”
“My mother moved into the assisted care apartment at Wilshire Senior Living 2 months ago. She loves it, the staff is all very friendly and professional, having on site physical therapy, medical personal and a hair/nail salon makes it very convenient.”
“The first management company, Abby, could never deliver on their promises. The new company, WindRiver, has been trying to correct the problems but there are daily issues. Today, it’s the “heated” pool that has no heat, the staff shortages and inedible food in the dining room, and internet outage.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Wilshire has recently faced regulatory challenges, including administrative penalties related to medication administration and resident safety protocols. Additionally, a previous inspection noted a deficiency regarding food handling and sourcing standards.
May 28, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii): The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Apr 9, 2024EnforcementPenaltyReport
Administrative Penalty — 553.261(a)(1)(A): The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
Aug 30, 2023Routine
Health Code (1 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoiled, as required.
Ownership & Operations
Who Operates This Facility
1600 Greenridge Drive Opco LLC
for profit
SAGORA SENIOR LIVING, INC
NANCY THOMAS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit wilshireseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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