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Willowbrooke Court at Lanier Village Estates
Nursing Home in Gainesville, GA
4145 Misty Morning Way, Gainesville, GA 30506
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The essentials for your family
About this listing: Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
| Medicare overall rating | 5 / 5 stars | Inspection records |
|---|---|---|
| Health inspections | 5 / 5 | |
| Quality measures | 4 / 5 | |
| Staffing | 5 / 5 | |
| Google reviews | 4.5 / 580 reviews | Public opinions; not a clinical assessment. Review feedback |
| Monthly cost | Not published | Ask for the full monthly cost, including care fees and one-time charges. |
| Payment options | Medicaid, Medicare | Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs. Medicare participation does not mean all stays or services are covered. |
| Availability | Confirm directly | We don't have live openings. Ask about current availability, waiting lists, and move-in timing. Reported capacity: 48 beds. This is not the number of openings. Contact information |
| Care & support | Nursing home | What this care includesProvides nursing care and help with daily activities. Some offer short-term rehabilitation. This describes the care category. Confirm support for your family member's needs. Understand care types |
What this means for your family
Willowbrooke Court at Lanier Village Estates has a strong overall Medicare rating. Medicare reports an average of 0.69 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.5 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Your next step: feel prepared for the first call.
You don't need to know everything. Start with these questions.
- Can you meet my family member’s current care needs, and what happens if those needs change?
- What is the full monthly cost, including care fees, deposits, and services charged separately?
- Do you have availability, and which payment options do you accept?
3 more questions for your visit
- Who provides care during the day and overnight, and how do you handle medical emergencies?
- What would a typical day look like, and can we meet residents and their families?
- How will you keep our family informed and handle a concern we raise?
Google reviews
84 public Google reviews availableLanier Village Estates is a large, well-regarded continuing care retirement community that residents and families praise for its beautiful grounds, friendly atmosphere, and active social environment. While many reviewers express high satisfaction with the independent living lifestyle and staff, some families have raised concerns regarding the quality of food, limited access to emergency healthcare for independent residents, and understaffing in the skilled nursing wing.
Strengths
- Beautiful, well-maintained campus and grounds
- Welcoming and friendly resident community
- Helpful and professional sales and administrative staff
- Wide range of amenities and social activities
Concerns
- Substandard food quality (mentioned by 2 reviewers)
- Understaffing in skilled nursing leading to long wait times (mentioned by 2 reviewers)
- Lack of immediate emergency medical access for independent living (mentioned by 2 reviewers)
What reviewers talk about
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Staff experiences
Most reviews highlight friendly and helpful staff, though some note that medical personnel are stretched too thin.
Communication
One reviewer reported a failure to respond to an inquiry, though others praise the sales team's communication.
Cleanliness
Multiple reviewers describe the facility as beautiful, clean, and well-maintained.
Food & dining
While some residents praise the food as delicious, others explicitly describe it as substandard.
Daily activities
Residents frequently mention a wide variety of activities and a vibrant social life.
Cost & value
Reviewers note the high cost and express frustration with the lack of flexibility once financial commitments are made.
See model sentiment scores and method
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
| Staff experiences | 8.0 / 10 |
|---|---|
| Communication | 5.0 / 10 |
| Cleanliness | 9.0 / 10 |
| Food & dining | 6.0 / 10 |
| Daily activities | 9.0 / 10 |
| Cost & value | 4.0 / 10 |
Rating trends
Tap a year to see what changed
| 5 stars | 64 |
|---|---|
| 4 stars | 11 |
| 3 stars | 1 |
| 2 stars | 3 |
| 1 star | 5 |
How they respond to reviews
100%response rate
This facility actively engages with reviewer feedback.
Key review excerpts
“The skilled nursing had good personnel, but not enough and patients are left for long periods of time without res”
Independent living/Healthcare family, 20233 of 5 stars
“It is very expensive and once they have your money there is no going back. They control what you eat, when you eat, who can and can not visit, all very condescendingly.”
Family member, 20202 of 5 stars
Show all 4 excerpts
“The team that handled the renovations to my apartment were wonderful to work with and so very accommodating that I ended up with a place to live that I am completely satisfied with and proud to call my new home.”
New resident, 20235 of 5 stars
“Having a full range of services ( independent living, assisted living, memory care and nursing home) on the campus gives us peace of mind”
Resident, 20255 of 5 stars
Source: 84 Google reviews in the current analysis setLatest review retrieval: Aug 4, 2026
Staffing
Who is there to help?
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
| Measure | Reported | Basis |
|---|---|---|
| Registered nurses | 0.69 hours | Per resident, per day |
| All nursing staff | 4.24 hours | Nurses and aides combined |
| Staff turnover | 23 % | Reported by Medicare |
| RN turnover | 20 % | Registered nurses |
About staffing comparisons
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Quality measures
Resident outcomes compared with national, state, and local averages: 17 measures.
| Medicare rating | 4 / 5 |
|---|---|
| Better than avg | 12 measures |
| Worse than avg | 4 measures |
| Mixed results | 1 measure |
| Measure | Here | US | GA | Hall | Compared with averages |
|---|---|---|---|---|---|
| Residents with depression symptomsLower is betterHighly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities. | Here 0.0% | US 12.8% | GA 11.3% | Hall 21.3% | Better than avg |
| Residents on anti-anxiety or sleep medicationLower is better | Here 31.0% | US 19.5% | GA 20.5% | Hall 16.1% | Worse than avg |
| Residents whose walking got worseLower is better | Here 6.8% | US 14.1% | GA 15.2% | Hall 20.0% | Better than avg |
| Measure | Here | US | GA | Hall | Compared with averages |
|---|---|---|---|---|---|
| Short-stay residents vaccinated for the fluHigher is better | Here 100.0% | US 79.8% | GA 78.4% | Hall 75.6% | Better than avg |
| Short-stay residents vaccinated for pneumoniaHigher is better | Here 100.0% | US 82.0% | GA 80.3% | Hall 79.8% | Better than avg |
| Short-stay residents newly given antipsychoticsLower is better | Here 1.3% | US 1.6% | GA 2.6% | Hall 2.9% | Better than avg |
Show all 17 measures
| Measure | Here | US | GA | Hall | Compared with averages |
|---|---|---|---|---|---|
| Residents needing more daily help over timeLower is better | Here 3.5% | US 13.9% | GA 15.3% | Hall 15.4% | Better than avg |
| Residents on antipsychotic medicationLower is better | Here 8.5% | US 15.4% | GA 19.9% | Hall 11.6% | Better than avg |
| Residents vaccinated for pneumoniaHigher is better | Here 100.0% | US 93.5% | GA 91.4% | Hall 92.4% | Better than avg |
| Residents who fell and were seriously hurtLower is better | Here 9.9% | US 3.2% | GA 3.2% | Hall 2.8% | Worse than avg |
| Residents vaccinated for the fluHigher is better | Here 100.0% | US 95.5% | GA 95.0% | Hall 97.3% | Better than avg |
| Residents who lost too much weightLower is better | Here 1.8% | US 5.2% | GA 5.6% | Hall 4.5% | Better than avg |
| Residents whose bladder or bowel control got worseLower is better | Here 18.2% | US 19.0% | GA 15.8% | Hall 21.6% | Mixed vs avgs |
| Residents with pressure sores (bedsores)Lower is better | Here 7.1% | US 4.6% | GA 5.6% | Hall 5.0% | Worse than avg |
| Residents who got a urinary tract infectionLower is better | Here 0.7% | US 1.6% | GA 2.5% | Hall 1.1% | Better than avg |
| Residents with a long-term catheterLower is better | Here 1.5% | US 0.8% | GA 0.9% | Hall 1.2% | Worse than avg |
| Residents who were physically restrainedLower is better | Here 0.0% | US 0.1% | GA 0.1% | Hall 0.0% | Better than avg |
Source: Medicare quality measures
US average from Medicare published data
Inspection history
Medicare inspection history
Detailed Medicare record, up to 3-year lookback
12findings in history
- Latest survey: 1, well below GA avg (6.1)
Willowbrooke Court shows a pattern of recurring fire safety system deficiencies across all three surveys, with issues involving sprinkler systems, fire alarms, and safety equipment maintenance appearing consistently from 2023 through 2025. The facility also had problems with care planning and quality of life issues in 2024. While all deficiencies have correction dates, the persistent fire safety concerns across multiple years suggest ongoing operational challenges that families should discuss during visits.
Sep 21, 2025Routine3 findings
0345Potential for harm, patternCorrected
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
0880Potential for harm, isolatedCorrected
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
0341Potential for harm, isolatedCorrected
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Apr 28, 2024Routine5 findings
0655Potential for harm, isolatedCorrected
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
0656Potential for harm, isolatedCorrected
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
0690Potential for harm, isolatedCorrected
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
0695Potential for harm, isolatedCorrected
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
0353Potential for harm, isolatedCorrected
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Feb 12, 2023Routine4 findings
0813Potential for harm, patternCorrected
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
0758Potential for harm, isolatedCorrected
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
0812Potential for harm, isolatedCorrected
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
0351Potential for harm, isolatedCorrected
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & operations
Who operates this facility
| Owner / operator | Willowbrooke Court at Lanier Village Estates |
|---|---|
| Organization type | nonprofit |
Chain affiliation
| Chain name | Acts Retirement-Life Communities |
|---|---|
| Chain size | 27 facilities nationwide |
| Chain avg rating | 4.8/5Rank 1 of 26 (Highest rating) |
Ownership & management
| Acts Acquisition and Development Company LLC | Owner (parent company)Organization | |
|---|---|---|
| Acts Alliance Management LLC | Owner (parent company)Organization | |
| Acts Communities of Maryland, INC. | Owner (parent company)Organization |
Show all 9 owners
| Acts Legacy Foundation, INC. | Owner (parent company)Organization | |
|---|---|---|
| Acts Retirement Services, INC | Owner (parent company)Organization | |
| Acts Retirement-Life Communities Management, LLC | Owner (parent company)Organization | |
| Acts Signature Community Services INC | Owner (parent company)Organization | |
| Bonita Springs Retirement Village INC | Owner (parent company)Organization | |
| Mease Life INC | Owner (parent company)Organization |
| Acts Retirement-Life Communities INC | 5% or Greater Mortgage Interest |
|---|---|
| Allmond, Susan | Officer / Director |
| Brod, Kathryn | Officer / Director |
Show all 5 key personnel
| Callaway, Warren | Officer / Director |
|---|---|
| Chamberlain, Linda | Officer / Director |
Contact
Make the next step your own.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
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- 4145 Misty Morning Way, Gainesville, GA 30506
Sources & records
State record details
| License number | Not available in our records |
|---|---|
| Reported license status | active |
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
- Medicare Care Compare (opens in a new tab)Official Medicare quality ratings, inspections & staffing data
- Google Maps (opens in a new tab)Photos, directions & neighborhood info
- Google Reviews (opens in a new tab)80 reviews from families & visitors
- Official Website (opens in a new tab)Visit actsretirement.org
- Medicare data downloads (opens in a new tab)Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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