Williston Care Center and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 89 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.0)
- High RN turnover (64%)
Bottom 25% in FL · Critically understaffed (RN) · Below chain average · $15,593 in fines
What this means for your family
Williston Care Center has a strong reputation for successful physical rehabilitation and a friendly environment. However, due to recurring, serious reports of medication mismanagement and hygiene neglect, we strongly advise families to visit frequently and monitor their loved one's care plan closely.
Google Reviews
Google Reviews
89 reviews analyzed“Williston Care Center and Rehab receives highly polarized feedback, with many families praising the dedicated therapy team and compassionate nursing staff for successful rehabilitation outcomes. However, a significant minority of reviewers report serious concerns regarding neglect, poor hygiene, medication errors, and cold facility temperatures. Prospective families should be aware of these starkly different experiences and conduct a thorough, unannounced visit to assess current standards.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Warm, attentive nursing staff
- Clean, well-maintained facility interior
- Strong communication from management
Concerns
- Neglect and poor hygiene (e.g., unchanged diapers, lack of bathing) (mentioned by 5 reviewers)
- Medication errors or unauthorized changes (mentioned by 4 reviewers)
- Poor quality, cold, or inconsistent food (mentioned by 4 reviewers)
- Theft of personal belongings (mentioned by 3 reviewers)
- Unprofessional staff attitude and lack of responsiveness (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is great to see how clean and well-maintained the facility looks; what specific cleaning schedules do you have in place for resident hygiene and room sanitation?
- 2I noticed management is very active in communicating with families; how do you ensure that important updates regarding medication changes or doctor orders are relayed to us promptly?
- 3We want to ensure our loved one stays on track with their recovery; could you tell us more about the specific physical and occupational therapy programs available here?
- 4How does the nursing team manage medication administration to ensure there are no errors or missed doses during shift changes?
- 5What is the process for handling medical emergencies or sudden changes in health during the overnight hours?
- 6Could you describe the daily dining experience, specifically how you ensure meals are served warm and meet the nutritional needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“My husband was admitted for short term rehab and throughout his stay I visited daily. All departments were helpful when needed. Direct care care were great as well. The overall environment is cheerful and happy.”
“My husband had a fall and needed both health and physical rehab... Any of my questions were followed up in a timely fashion. Social workers Danielle and Pam, helped me navigate the business part of things.”
“The staff members were often inattentive, and my loved one's needs were frequently overlooked. Basic hygiene and cleanliness were lacking, and the facility itself appeared to be in a state of disrepair.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing five complaint reports triggering inspections, indicating ongoing care issues. The most recurring problems involve medication management, care planning and assessments, and infection control, with medication labeling cited across multiple surveys. While all deficiencies show correction dates, the persistence of similar issues across surveys suggests systemic challenges that families should discuss directly with facility administrators before making placement decisions.
Dec 5, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Apr 3, 2025Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 11, 2024Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 8, 2023Complaint3
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 20, 2022Routine8
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Nov 8, 2023
$7,796
Fine
Nov 8, 2023
$7,797
Ownership & Operations
Who Operates This Facility
Williston Care Center and Rehab
for profit
Chain Affiliation
Gold FL Trust II
46 facilities nationwide
Chain avg rating: 3.1/5 · Rank 35 of 46
Ownership & Management
Owners
Williston Nursing Holdco LLC
Owner · Organization
FL Master Opco Holdco II LLC
Owner (parent company) · Organization
FL Snf Trust I
Owner (parent company) · Organization
FL Snf Trust II
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit willistoncc.com
Medicare data downloads
Original nursing home datasets
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