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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 40 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Willis Nursing and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and welcoming and professional leadership team. Review the component ratings and current source records before deciding.
Families can expect a deeply compassionate and tenured care team that treats residents like extended family, often providing emotional support even after a resident's passing. While the facility is noted to be an older, dated building, the clinical care and staff personalities are frequently praised as exceptional.
Quality Themes
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Concerns
Rating Trends
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Distribution · 45 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The staff is the extended family all the residents. The leadership team is easy to talk to and very welcoming. Some of them have been there for over 15 years this an awesome place with great survey results.”
“Nurse Johnson has been taking care of my beloved it aunt for the past 2 months and may I say the care is stupendous no lack of effort or anything short of kindhearted perfection”
“When it was time to put my mom on Hospice care, they spent so much time with me and was so compassionate. Several of the staff even came to her celebration of life last year.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering inspections, with issues found in resident dignity and respect, medication labeling, infection control, and daily care assistance. The facility has recurring problems with building maintenance systems (electrical, heating, ventilation) appearing across multiple surveys, suggesting ongoing infrastructure challenges. While all deficiencies show planned correction dates, the pattern of repeated building system violations and complaint-driven inspections raises concerns about consistent quality oversight.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Oct 19, 2023
$7,443
Slp Willis, LLC
for profit
SLP OPERATIONS LLC
LARONDA SIMMONS
Slp Operations
7 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 21 (Highest rating)
Owners
Slp Omega Operations, LLC
Owner · Organization
Senior Living Properties LLC
Owner (parent company) · Organization
Slp Management Holdings, LLC
Owner (parent company) · Organization
Slp Operations, LLC
Owner (parent company) · Organization
Boswell, Darren
Owner (parent company)
Eden, James
Owner (parent company)
Whitworth, Gary
Owner (parent company)
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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40 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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