Williamsport Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 6)
Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
This facility is highly regarded by many families for its clean environment and attentive care staff, particularly in rehab and respite settings. However, given the serious concerns raised about food quality and medication management, we strongly recommend that you visit during meal times and ask detailed questions about their process for coordinating care with outside specialists.
Google Reviews
Google Reviews
33 reviews on Google“Williamsport Nursing and Rehabilitation receives highly polarized feedback, with many families praising the facility for its welcoming environment and attentive staff, while others raise serious concerns regarding medical neglect and food quality. While some families report their loved ones are thriving and well-cared for, critics describe significant issues with medication management and the quality of meals provided.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and friendly nursing staff
- Effective rehabilitation therapy programs
- Clean and well-maintained living areas
- Helpful and responsive admissions team
Concerns
- Poor quality of food and lack of qualified kitchen staff (mentioned by 2 reviewers)
- Inadequate medical care and medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for rehabilitation therapy; could you walk me through how your team coordinates those sessions with a resident's daily schedule?
- 2We understand that dining is a central part of life here, so could you tell us about your current kitchen staffing and how you are working to improve the variety and quality of the meal options?
- 3Given the recent focus on medication management, what specific protocols or double-check systems do you have in place to ensure residents receive the correct dosages on time?
- 4I saw that your team is active in responding to feedback online; how do you typically incorporate family input into the care planning process for your residents?
- 5With your facility capacity at 80 residents, how do you ensure that each individual receives personalized attention during peak times like morning care or medication administration?
- 6What kind of social activities or community events do you have planned for this month to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“I never knew what quality care for my father could look like until he was placed here. The changes I see in him since he has been transferred here are outstanding. He is actually thriving and so much happier.”
“The staff was amazing. She received top care. She told us how nice everyone was to her and how great her care was. They respond quickly to any questions you have.”
“The food in this place is horrible.No qualified cook.Period,!Do not put your relative in here without checking out the actual meal.Come everyday to see how and what they are expected to eat!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring patterns of deficiencies across multiple surveys, particularly in medication management, care planning, and food safety. Medication errors exceeded 5% on two separate occasions, and food procurement/safety violations occurred three times across different years. One family filed a complaint about treatment and care quality. While all issues have correction dates, the repetitive nature of problems in critical areas like medication safety and resident care suggests ongoing quality concerns that families should carefully evaluate.
Jun 13, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 21, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 15, 2024Routine10
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Mar 24, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Williamsport Nursing and Rehabilitation
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 79 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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