Williams Co Hillside Country L
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 7 Google reviews
Watch Williams Co Hillside Country L
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is noted for its pleasant atmosphere and family-friendly amenities, such as guest rooms and a therapy dog. However, because the most recent reviews lack any descriptive content, we recommend scheduling an in-person tour to observe current staffing levels and daily operations firsthand.
Google Reviews
Google Reviews
7 reviews on Google“Hillside Country Living is described as an open, airy facility that provides a welcoming environment for family visits, including guest accommodations. Reviewers highlight the presence of a therapy dog and well-maintained seasonal decorations as positive aspects of the resident experience.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and open facility layout
- Presence of a friendly therapy dog
- Accommodating to visiting family members
- Appealing seasonal decor and plant life
Concerns
- Allegations of staff time theft and lack of accountability
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility having 71 residents, how do you ensure that staff members remain consistently engaged and accountable during their shifts to provide the best care?
- 2I noticed the facility has a lovely, open layout and beautiful seasonal decor; how do these spaces facilitate daily social activities for the residents?
- 3Given the recent health inspection results, what specific steps is the leadership team taking to improve oversight and address those identified areas for growth?
- 4We love that there is a therapy dog on-site; how often do residents get to interact with the pet, and does the dog participate in any structured therapeutic activities?
- 5How does the nursing team handle medical emergencies or urgent changes in a resident's health status during evening or weekend hours?
- 6Since you are known for being very accommodating to visiting families, what is the best way for us to stay involved in our loved one's daily routine and care plan?
Personalized based on this facility's data
Key Review Excerpts
“Just spent Christmas with my mom at Hillside Country Living. I stayed in the guest room, had meals and enjoyed my visit. Such a open and airy area for the residents and staff.”
“Mom really enjoys the solarium seasonally decorations and healthy plants. Pippa, their therapy dog is so cute and friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Williams Co Hillside Country shows concerning patterns with 28 deficiencies across safety systems, resident protection, and basic care. Most troubling are recurring issues with abuse prevention and reporting that persist from 2019 through 2025, including two complaint-triggered investigations where families reported concerns. Fire safety deficiencies and problems with resident rights and daily care assistance also repeat across surveys, suggesting systemic challenges despite stated corrections.
Feb 27, 2025Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Meet other general requirements that are deficient.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 9, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 28, 2022Routine11
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 17, 2019Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Williams Co Hillside Country L
government
Ownership & Management
Owners
Williams County Office of Auditor
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit hillsidecountryliving.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives