Whitehead Personal Care Home

There was a 2 inch by 6 inch hole in the wall and missing coving behind the toilet in the lower floor bathroom.

The temperature in the upright freezer was recorded at 3 degrees Fahrenheit, which is above the required 0°F for frozen food.

Windows in resident rooms #7 and #10 lacked screens.

Various food items, including chips and crackers, were stored in opened and unsealed containers in the kitchen.

The weekly menu for the week of 11/18/24 - 11/24/24 was not posted in advance.

Resident #1 did not have access to an operable bedside light because the lamp was unplugged.

A discontinued prescription of Ibuprofen for resident #2 was found in the medication cart.

The facility could not provide documentation that a newly hired staff member completed their required orientation and 40-hour training.

A direct care staff person provided unsupervised services before their criminal background check was completed.

Multiple direct care staff members did not receive the required annual training for medication self-administration.

A resident's bed was positioned such that it blocked the bedroom door from closing, preventing privacy.

Resident #5's mattress was in poor condition with several tears on the underside.

Evidence of live bedbug activity, dead bedbugs, and residue was found in multiple resident bedrooms and common areas.

The facility had not conducted an annual fire safety inspection or fire drill since January 2019.

A large crack in the concrete walkway created a trip and fall hazard.

The second-floor living room bathroom lacked any means for sanitary hand drying.

Bolts securing four elevated toilet seats were stripped, causing the seats to move and posing a fall hazard.

An exit sign was missing from the second-floor emergency exit door leading to the porch.

A garbage can on the outside deck was full and lacked a lid to prevent insect or rodent penetration.

Resident's blood glucose readings were not documented on multiple dates, making it impossible to determine if the correct insulin dose was administered.

Two residents had support plans that were not signed, and there was no documentation indicating a refusal or inability to sign.

The home failed to follow prescriber orders as Meloxicam was not administered for the entire month of February due to unavailability.

Staff documented Meloxicam administration daily in February despite the medication being unavailable in the home.