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Assisted Living

White Dove Assisted Living Home

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

6741 West Robert E Lee, Glendale, AZ 85308Licensed & Active
Google rating
4.4/5

based on 13 Google reviews

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What this means for your family

This facility is excellent for families seeking a home-like atmosphere with high-quality, homemade meals and attentive care. However, because of past reports of aggressive management behavior, you should personally observe staff interactions during your visits to ensure the environment remains respectful.

Google Reviews

Google Reviews

13 reviews analyzed
White Dove Assisted Living Home is highly regarded for its compassionate, family-oriented care and homemade meals. While most families praise the attentive staff and clean environment, one reviewer reported significant issues with staff attitude and unprofessionalism.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive caregivers
  • High-quality homemade meals
  • Clean and well-maintained environment
  • Warm, family-like atmosphere

Concerns

  • Unprofessional and aggressive staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(2)2.32021(3)5.02022(1)5.02023(2)5.02024(3)5.02026(2)

Distribution

5
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4
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How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the homemade meals here; could you tell us more about the daily menu and how much input residents have in food choices?
  • 2The atmosphere here seems so warm and family-like; how do the caregivers build personal connections with the residents to maintain that feeling?
  • 3Could you describe the training your staff undergoes to ensure every interaction is handled with the utmost professionalism and kindness?
  • 4What kind of daily activities or social outings are available to help residents stay engaged and active within the community?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
  • 6We noticed you are active in managing the home; how do you typically communicate with families regarding any changes in a resident's well-being?

Personalized based on this facility's data


Key Review Excerpts

The caregivers were very compassionate, attentive and diligent in regards to her every need. She was always bathed, dressed and her bedding clean as well as her room and the rest of the home. Meals were always freshly made each day.

Long-term resident's family · 2024★★★★★

The owner, Nellie, and the caregiver Alina, were remarkable with their solid commitment to taking care and nurturing everyone in the home, including the family members of the residents.

Long-term resident's family · 2024★★★★★

My mother lived here for five years. They took such good care of her. It felt like home. All home cooked meals, family atmosphere. Chickens in the back yard coop.

Long-term resident's family · 2021★★★★★
Source: 13 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
7deficiencies
Sep 15, 2025Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on September 15, 2025.

Apr 18, 2024Routine

The following deficiencies were found during the on-site compliance inspection conducted on April 18, 2024:

A manager shall ensure that policies and procedures are:R9-10-803.C.1.aCorrected Apr 19, 2024

Based on interview, record review, and documentation review, the manager failed to ensure policies and procedures were established and documented to protect the health and safety of a resident covering job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers for four of four employees. The deficient practice posed a risk if the facility did not establish a procedure to ensure personnel members possessed the required skills and knowledge to perform required job duties. Findings include: 1. A review of facility documentation revealed no policy and procedure covering job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers. 2. Review of personnel records for E1, E2, E3, and E4 showed no documentation of verification of the employees' skills and knowledge. 3. In an interview, E1 stated that the facility did not have a skills and knowledge section in their policies and procedures and there was no verification of skills and knowledge for E1, E2, E3, and E4.

A manager shall ensure that:R9-10-806.A.4.a-bCorrected Apr 19, 2024

Based on record review and interview, the manager failed to ensure that a caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services for four of four employees. The deficient practice posed a risk as no qualified employee was present to meet a resident's needs. Findings include: 1. Review of personnel records for E1, E2, E3, and E4 showed no documentation of verification of the employees' skills and knowledge. 2. In an interview, E1 stated that there was no verification of skills and knowledge for E1, E2, E3, and E4.

A manager of an assisted living facility authorized to provide directed care services shall ensure that:R9-10-815.F.2.a.i-iiCorrected Apr 19, 2024

Based on documentation review, observation, and interview, the manager failed to ensure there was a means of exiting the facility for a resident who did not have a key, special knowledge for egress, or the ability to expend increased physical effort, that provided access to an outside area, and controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. Review of the license issued by the Department revealed the facility was authorized to provide directed care services. 2. During an environmental inspection of the facility, the Compliance Officer observed three doors to the south of the facility that were not alarmed to notify employees of resident egress. 3. In an interview, E1 confirmed that the three doors to the south of the facility were not alarmed.

A manager shall ensure that food is obtained, prepared, served, and stored as follows:R9-10-817.C.5Corrected Apr 18, 2024

Based on observation and interview, the manager failed to ensure that a refrigerator contained a thermometer which was accurate to plus or minus 3\'b0 F, placed at the warmest part of the refrigerator. Findings include: 1. The Compliance Officer observed a refrigerator to the west of the kitchen which did not contain a thermometer. This refrigerator contained food for the residents. 2. In an interview, E1 acknowledged that the refrigerator to the west of the kitchen did not contain a thermometer.

A manager shall ensure that:R9-10-819.A.1.bCorrected Apr 22, 2024

Based on observation, record review, and interview, the manager failed to ensure that the premises and equipment used at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed potential dangers to residents. Findings include: 1. During an environmental inspection of the facility with E1, the Compliance Officer observed the following: -An unlocked shed containing unsecured items including medical equipment and exposed nails. 2. In an interview, E1 acknowledged the situations listed above may cause residents to suffer physical injury.

A manager shall ensure that:R9-10-819.A.10Corrected Apr 18, 2024

Based on observation and interview, the manager failed to ensure that oxygen container was stored in an upright and secured position. The deficient practice posed a potential explosion or leak of a compressed gas. Findings include: 1. The Compliance Officer observed an upright and unsecured oxygen tank in the garage of the facility. 2. The Compliance Officer observed this oxygen tank through an unlocked door which gave residents direct access to the oxygen tank. 3. In an interview, E1 confirmed that the oxygen tank was accessible to residents and was not in a secured position.

A manager shall ensure that:R9-10-819.A.11Corrected Apr 18, 2024

Based on observation and interview, the manager failed to ensure toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident. Findings include: 1. During the environmental tour with E1, the Compliance Officers observed the following: -One can of Lysol spray unsecured in a common bathroom cabinet. -Containers of febreeze, pledge, and hydrogen peroxide found in a caregiver's bathroom which was accessible to residents. -Sheetrock, wood filler, and insecticide in a garage that was accessible to residents. -Liquid Nails found in a drawer in the main area of the home which was accessible to residents. -WD40 found in a hallway closet in a duffle bag which was accessible to residents. 2. In an interview, E1 acknowledged toxic materials were stored and unlocked in the described locations.

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References & Resources

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