Wharton Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in TN · Critically understaffed (RN) · Above recommended total nurse staffing · $78,533 in fines
What this means for your family
While some patients find excellent support during rehabilitation, there are deeply concerning reports of severe understaffing and hygiene neglect. If you choose this facility, you must closely monitor daily hygiene, skin integrity, and staffing levels during your visits.
Google Reviews
Google Reviews
5 reviews on Google“Families should be aware of significant discrepancies in care quality, as some residents experience exceptional rehabilitation and attentive nursing, while others report severe neglect and hygiene issues. While physical therapy and meal quality received praise in some instances, there are critical reports regarding inadequate staffing and poor hygiene management.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehab services
- Attentive nursing care for post-surgical recovery
- Clean facility environment
- Pleasant meal options
Concerns
- Severe understaffing and neglect of basic hygiene (mentioned by 2 reviewers)
- Inadequate oral care and hygiene maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some great feedback regarding your physical therapy and rehab services; could you tell me more about how the team supports residents during their recovery?
- 2Since we want to ensure all personal care needs are met, what is your specific routine for assisting residents with daily hygiene and oral care?
- 3With the recent inspections, what specific steps is the facility taking to increase staffing levels and improve the consistency of care?
- 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating immediate care?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Wharton's Rehab, loved the staff, nursing care went above and beyond to assist rehab for full knee replacement, physical therapy was very good. Meals nice.”
“They knew my father died and decided to charge him for a month postmortem stating he had a few articles of clothing left behind and therefore technically was still occupying his room in spirit.”
“There was 2 people to take care of all the requirements needed for 32 residents. There is no way that can be done at the level of care they require and are paying for.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports that triggered inspections citing serious concerns about abuse protection and neglect reporting, with the most recent complaint inspection in May 2024 finding deficiencies in preventing abuse and proper incident reporting. The facility shows recurring problems with accident prevention and safety hazards, care planning, and medication management across multiple years, though all violations have correction dates indicating efforts to address issues.
May 24, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 22, 2024Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 6, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 30, 2021Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Provide properly protected cooking facilities.
Feb 12, 2019Routine11
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
May 24, 2024
$30,722
Fine
Feb 22, 2024
$39,163
Ownership & Operations
Who Operates This Facility
Wharton Nursing Home
nonprofit
Ownership & Management
Owners
Uplands Village
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit uplandsvillage.com
Medicare data downloads
Original nursing home datasets
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