Westwood Manor Nursing Home, INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
Westwood Manor offers an impressive activities program that keeps residents engaged with the community. However, families should be aware of consistent reports regarding the loss of personal belongings and should implement a strict inventory system if choosing this facility.
Google Reviews
Google Reviews
10 reviews on Google“Westwood Manor Nursing Home receives highly polarized feedback, with recent positive reports highlighting active community engagement and professional nursing staff. Conversely, multiple families have reported serious concerns regarding the loss of personal property and perceived neglect or lack of compassion in medical care.”
Quality Themes
Tap a score for detailsStrengths
- Engaging community-based activities
- Professional and friendly nursing staff
- Responsive administrative and social work team
Concerns
- Frequent loss or theft of resident personal belongings (mentioned by 2 reviewers)
- Perceived lack of care and compassion for medical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through how your team manages daily care needs to ensure residents receive consistent attention?
- 2We noticed that some families have expressed concerns regarding the security of personal belongings; what specific protocols or systems do you have in place to safeguard resident property?
- 3With a 3-star health inspection rating, what specific improvements or changes has the facility implemented recently to enhance the quality of care and safety for residents?
- 4We read that your community-based activities are a highlight here; could you share a few examples of what a typical week of engagement looks like for a resident?
- 5How does your nursing team balance the medical requirements of residents with the need for compassionate, personalized attention throughout the day?
- 6In light of your recent state violations, how do you communicate with families regarding corrective actions and the ongoing progress of your quality improvement efforts?
Personalized based on this facility's data
Key Review Excerpts
“My brother is a resident at Westwood Manor. I am very pleased with the staff at Westwood The activities Director plans activities that are fun . Some activities are in the community such as eating in a restaurant, going to the Fair on senior citizen day. , and a fishing trip.”
“Mom was here for a very short time thank God, when I had her moved, there were several of Mom's possessions missing. Her cellphone, her fridge, jewelry and clothes.”
“They do not care! My uncle has been that rest home and we brought him 32 pairs of socks every single one went missing every time we try and put a shirt on him it's either someone else's or he doesn't have a good shirt.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing challenges across multiple surveys, with families filing complaints about environmental safety and pest control issues. The most recurring problems involve resident rights protections, care planning and assessment processes, and daily care assistance. While all deficiencies show correction dates, the pattern of repeated issues with care planning, resident rights, and daily living assistance across all four surveys suggests persistent operational challenges that families should discuss during visits.
Jul 30, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
May 15, 2024Routine9
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 14, 2023Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Apr 26, 2023Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Westwood Manor Nursing Home, INC
for profit
Chain Affiliation
Rightcare Health Services
13 facilities nationwide
Chain avg rating: 2.6/5 · Rank 5 of 13
Ownership & Management
Owners
Davis, Eric
Owner
Dowden, Christine
Owner
Gates, Cynthia
Owner
Herpin, Daniel
Owner
Kimble, Shannon
Owner
Lebouef, Stephanie
Owner
Poston, Albert D
Owner
Poston, Bryan a
Owner
Poston, Larry S
Owner
Sanders, Jack
Owner
Stevens, Vikki
Owner
Sullivan, Marjorie P
Owner
CA Davis Enterprises LLC
Owner · Organization
Davis, Craig
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
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