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Nursing HomeMedicaid Top Rated

Westview Care Center

Strong Medicare quality ratings; families often praise friendly and attentive staff. Still worth an in-person visit.

445 Eighth Avenue Sw, Britt, IA 5042367 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 7 Google reviews

5
4
3
2
1
Westview Care Center Nursing Home in Britt, IA — Street View
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What this means for your family

Westview Care Center presents as a clean and welcoming environment with a highly regarded staff. Because the available reviews are primarily from visitors rather than long-term residents or their families, we recommend scheduling an unannounced visit during a weekend or evening to observe staffing levels and care routines firsthand.

Google Reviews

Google Reviews

7 reviews on Google
Westview Care Center is described by visitors as a clean, peaceful facility with a friendly and attentive staff. While recent reviews are highly positive regarding the environment and staff demeanor, there is a lack of detailed feedback from long-term residents or their families to provide a comprehensive picture of daily care quality.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and attentive staff
  • Clean, odor-free facility
  • Peaceful and respectful environment

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02025(4)4.32026(3)

Distribution · 8 analyzed

5
7
4
0
3
1
2
0
1
0

How They Respond to Reviews

86%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that Westview maintains a 5-star health inspection rating, what specific protocols do you have in place to ensure the facility stays so clean and odor-free?
  • 2I noticed that your team is very active in responding to family feedback online; how do you incorporate that kind of open communication into your daily care approach?
  • 3With a staffing rating of 3 out of 5, could you walk me through how you manage shift transitions to ensure residents receive consistent, attentive care throughout the day?
  • 4Since your residents enjoy such a peaceful and respectful environment, what are some of the most popular daily activities or social programs that help foster that sense of community?
  • 5In the event of a sudden medical change, what is your process for notifying family members and coordinating with our primary care physician?
  • 6With 67 residents, how do you balance the need for a quiet, home-like atmosphere with the logistical demands of providing high-quality nursing care?

Personalized based on this facility's data


Key Review Excerpts

The facility was clean with no offensive odors. The evening meal smelled and looked delicious.

Visitor · 2025★★★★★

This facility has such a peaceful, comfortable feel. The people here create a respectful, uplifting environment for residents and visitors alike.

Visitor · 2025★★★★★

Great staff! Very knowledgeable and kind.

General visitor · 2020★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.63hrs
89%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility32.6%
Worse than Avg
Here
32.6%
US
15.5%
IA
19.4%
Hancock
14.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
IA
4.1%
Hancock
11.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
15.3%
IA
17.5%
Hancock
12.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
Hancock
96.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IA
95.3%
Hancock
96.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.9%
Mixed vs Avgs
Here
21.9%
US
19.4%
IA
25.9%
Hancock
24.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
IA
73.3%
Hancock
78.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IA
84.1%
Hancock
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.5%
Worse than Avg
Here
4.5%
US
1.6%
IA
2.0%
Hancock
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (6.2)
Clean record — no deficiencies

Westview Care Center shows a concerning pattern of recurring fire safety violations across three years, including smoke detection systems, fire barriers, and emergency lighting deficiencies. While all identified issues have correction dates from the facility, the persistence of fire safety problems suggests ongoing maintenance challenges that families should inquire about during visits.

Jul 3, 2025Routine
1
0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Aug 15, 2024Routine
3
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Sep 21, 2023Routine
2
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
Jun 25, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Jul 3, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Aug 15, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Sep 21, 2023Inspection
Clean

Fed violations: 0, State violations: 0

May 4, 2023Complaint
Clean

Fed violations: 0, State violations: 0

Apr 21, 2022Inspection
Clean

Fed violations: 0, State violations: 0

Nov 18, 2020Other
Clean

Fed violations: 0, State violations: 0

Oct 27, 2020Other
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westview Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Legacy Healthcare

Chain Size

89 facilities nationwide

Chain avg rating: 3.0/5 · Rank 2 of 89 (Best)

Ownership & Management

Key personnel

Shabat, MenachemOfficer / DirectorLegacy Healthcare Financial Services LLCManagerBeasley, KarlaManagerBehounek, LinseyManagerBorcherding, JennyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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