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Nursing HomeMedicaid Investigative

Weston County Health Services

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1124 Washington Blvd, Newcastle, WY 8270158 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Weston County Health Services Nursing Home in Newcastle, WY — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (6 vs median 5.0)
  • High staff turnover (52%)

Below average in WY · Below recommended RN staffing · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 74% of the national benchmark, which can affect medication management and response times. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
3.53hrs
86%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WY
6.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.5%
WY
15.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
15.4%
WY
22.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
14.4%
WY
17.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
WY
94.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.8%
Better than Avg
Here
17.8%
US
19.4%
WY
23.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.5%
Better than Avg
Here
86.5%
US
81.8%
WY
76.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (6.8)
12 complaint-triggered

This facility has faced multiple family complaints that triggered investigations, with a recent December 2025 complaint about resident protection from abuse and inadequate nursing staffing. The most recurring issues involve fire safety systems, nursing staffing levels, and resident protection from abuse, with abuse protection violations appearing in both 2023 and 2025. While all deficiencies show correction dates, the pattern of repeated problems in critical care areas suggests ongoing operational challenges families should carefully consider.

Mar 31, 2026Complaint
1
0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Dec 11, 2025Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Jul 11, 2024Routine
8
0837ModerateCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0900MinorCorrected

Miscellaneous Deficiencies

Meet Health Care Facilities Code mechanical requirements.

Apr 13, 2023Routine
8
0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0351ModerateCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0345MinorCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0740MinorCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0223MinorCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0255MinorCorrected

Egress Deficiencies

Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction.

0271MinorCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Apr 13, 2023Complaint
9
0680ModerateCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0888MinorCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

Mar 10, 2022Routine
9
0031ModerateCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0041ModerateCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0911ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0553ModerateCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0223ModerateCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355MinorCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Weston County Health Services

Organization Type

nonprofit

Ownership & Management

Owners

Weston County Hospital District

Owner · Organization

100%

Key personnel

Cadwell, MaureenW-2 Managing EmployeeCadwell, MaureenOfficer / DirectorCadwell, MaureenOfficer / DirectorJames, ConnieOfficer / DirectorMateri, GeorgennaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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