Westmont of Pinole

The investigation was conducted following a complaint regarding staff response time to call buttons. The allegation was substantiated, and deficiencies were cited related to the facility's signal system and general failure to ensure timely resident care. The primary deficiency noted is non-compliance with signal system requirements, which poses a potential health and safety risk.

The investigation was conducted following a complaint regarding staff response time to call buttons. The allegation was substantiated, and deficiencies were cited related to the facility's signal system and general failure to ensure timely resident care. The primary deficiency noted is non-compliance with signal system requirements, which poses a potential health and safety risk.

This report details the findings of a complaint investigation conducted on February 27, 2026. The allegations included staff neglect after a fall, inadequate incidental medical care, and staff incompetence. The investigation concluded that all allegations were unfounded.

This report details the findings of a complaint investigation conducted on 01/27/2026 regarding allegations of neglect, forced medication, visitor restrictions, and inability to meet resident needs. All allegations investigated were found to be unsubstantiated based on the evidence reviewed by the Licensing Program Analyst.

The inspection was a Case Management follow-up regarding a prior medication error. The primary deficiency found relates to the administration of PRN medication, specifically an incorrect dosage of Hydrocodone - Acetaminophen, which constitutes an immediate health and safety risk. The facility acknowledged the issue and stated that the Resident Service Director conducted in-service training on medication for all med techs.

The inspection was a Case Management follow-up regarding a prior medication error. The primary deficiency found relates to the administration of PRN medication, specifically an incorrect dosage of Hydrocodone - Acetaminophen, which constitutes an immediate health and safety risk. The facility acknowledged the issue and stated that the Resident Service Director conducted in-service training on medication for all med techs.

The investigation, prompted by a complaint regarding staff mismanagement of resident medications, found the allegation substantiated. Two deficiencies were cited, including a Type A violation related to assisting with self-administered medications and another Type A violation concerning general mismanagement of medications, both posing immediate risks to residents.