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Nursing HomeMedicaid

Westgate Nursing & Rehabilitation Community

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1500 North Lowell Street, Ironwood, MI 4993865 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 5 Google reviews

5
4
3
2
1
Westgate Nursing & Rehabilitation Community Nursing Home in Ironwood, MI — Street View
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What this means for your family

Because the available reviews consist only of star ratings without written comments, it is impossible to provide an informed recommendation. We strongly advise visiting the facility in person and speaking directly with current residents and staff to evaluate the quality of care.

Google Reviews

Google Reviews

5 reviews on Google
The reviews for Westgate Nursing & Rehabilitation Community are currently limited to star ratings without any written feedback. Consequently, there is no qualitative data available to assess the facility's strengths, weaknesses, or operational quality.

Rating Trends

Tap a year to see what changed

2344.52025(4)1.02026(2)

Distribution · 6 analyzed

5
2
4
2
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a 4-star staffing rating, how does your team ensure that residents receive consistent one-on-one attention throughout the day?
  • 2I noticed there were some recent state violations reported; could you walk me through the specific steps the facility has taken to address those concerns and improve care quality?
  • 3Given the 3-star health inspection rating, what are the primary areas you are currently focusing on to improve the resident experience and safety protocols?
  • 4What kind of daily activities or social programs are available for residents to help them stay engaged and connected with others in the community?
  • 5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in their health status?
  • 6I appreciate that you take the time to respond to feedback online; how do you incorporate that kind of direct family input into your daily operations and care planning?

Personalized based on this facility's data

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
79%
Registered nurses for medical care
Total Nursing
3.53hrs
86%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility35.0%
Worse than Avg
Here
35.0%
US
15.5%
MI
15.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.7%
Worse than Avg
Here
17.7%
US
14.4%
MI
11.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.9%
Mixed vs Avgs
Here
5.9%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
MI
95.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
95.5%
MI
95.0%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility6.3%
Worse than Avg
Here
6.3%
US
3.2%
MI
3.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
MI
83.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.9%
Worse than Avg
Here
73.9%
US
79.8%
MI
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
3penalties
Near state avg (9.8)
5 complaint-triggered
$59,566 in fines

This facility shows concerning patterns with families filing multiple complaint reports, particularly regarding pressure ulcer care which was cited twice (2023 and 2024). The most recurring issues involve nutrition and dietary services, fire safety systems, and skin care management. While all deficiencies show correction dates, the repeated pressure ulcer violations and five complaint-triggered citations suggest ongoing care quality concerns that warrant careful evaluation during your visit.

Dec 4, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 11, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 11, 2024Routine
4
0232Potential for harm · WidespreadCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0582Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Sep 11, 2024Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 14, 2023Routine
17
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0232Potential for harm · WidespreadCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0925Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

0880Minimal · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 14, 2023Complaint
3
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Sep 11, 2024

$44,680

Fine

Sep 14, 2023

$7,443

Fine

Sep 14, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westgate Nursing & Rehabilitation Community

Organization Type

for profit

Chain Affiliation

Chain Name

Atrium Centers

Chain Size

26 facilities nationwide

Chain avg rating: 3.1/5 · Rank 13 of 26

Ownership & Management

Owners

Atrium Centers, LLC

Owner · Organization

100%

Key personnel

Fifth Third Bank5% or Greater Mortgage InterestFifth Third Bank5% or Greater Security InterestJohnson, CindyManaging Control - Governing BodyStewart, BrendaManaging Control - Governing BodyBailey, EsselOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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