Western Hills Senior Living
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a compassionate, highly attentive staff and a vibrant social atmosphere. However, because some families have noted the cost can be steep, we recommend conducting a thorough financial review to ensure it fits your long-term budget.
Google Reviews
Google Reviews
25 reviews analyzed“Families can expect a warm, welcoming environment characterized by a highly caring and attentive staff that prioritizes resident well-being. While the facility is praised for its cleanliness and helpfulness, some prospective residents should be prepared for a higher price point compared to other local options.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained environment
- Engaging resident activities and visitors
- Helpful transition and move-in support
Concerns
- High cost of care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses identical, templated responses for all 5-star reviews regardless of the reviewer's specific comments. For negative reviews, they use standardized scripts to provide contact information and escalation procedures.
Questions for Your Tour
- 1Since the staff is known for being so attentive, how do you ensure that personalized care remains consistent for each resident as the community grows?
- 2We've heard great things about the transition process here; what specific support do you provide to help a new resident settle into their room during the first week?
- 3Could you walk us through some of the specific resident activities or visitor programs that help keep the community engaging and lively?
- 4With a cozy community of 54 residents, how do you manage medical emergencies or urgent care needs during the overnight hours?
- 5As we plan our long-term budget, can you provide a detailed breakdown of what is included in the monthly fee to ensure we are getting the best value for the care provided?
- 6The facility looks beautifully maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable every day?
Personalized based on this facility's data
Key Review Excerpts
“The staff, residents, and visitors (musicians, artists, etc.) are so friendly and upbeat. Also, there are many fun activities to be involved in!”
“My mom is pleased with her apartment. She is very happy with the staff and how they are very helpful when she needs anything. They check on the residents about every two hours to make sure they are ok and if they need anything.”
“Placing a parent outside of their home is one of the hardest things I’ve ever had to do. To my surprise, my 93 year old mother loves it there.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Western Hills Senior Living's most recent inspection in November 2023 identified two health code violations regarding personnel records and tuberculosis screening, both of which were corrected. There are no current enforcement actions on record for this facility.
Nov 2, 2023Routine
Health Code (2 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to keep current and complete personnel records
Oct 10, 2018Routine
Life Safety Code (2 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
Ownership & Operations
Who Operates This Facility
Vop Western Hills, LLC
for profit
SH1 MIDSTATE MGMT LLC
AMANDAH MITCHELL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit sinceriseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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