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Public Google reviewers rate this highly and often mention attentive and caring staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
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Public Google reviewers rate Western Hills Senior Living highly. Reviewers highlight: attentive and caring staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a warm, welcoming environment characterized by a highly caring and attentive staff that prioritizes resident well-being. While the facility is praised for its cleanliness and helpfulness, some prospective residents should be prepared for a higher price point compared to other local options.
Quality Themes
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Rating Trends
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Distribution · 31 analyzed
The owner uses identical, templated responses for all 5-star reviews regardless of the reviewer's specific comments. For negative reviews, they use standardized scripts to provide contact information and escalation procedures.
Personalized based on this facility's data
Key Review Excerpts
“The staff, residents, and visitors (musicians, artists, etc.) are so friendly and upbeat. Also, there are many fun activities to be involved in!”
“My mom is pleased with her apartment. She is very happy with the staff and how they are very helpful when she needs anything. They check on the residents about every two hours to make sure they are ok and if they need anything.”
“Placing a parent outside of their home is one of the hardest things I’ve ever had to do. To my surprise, my 93 year old mother loves it there.”
Source: Texas Health & Human Services Commission
Key Findings
Western Hills Senior Living's most recent inspection in November 2023 identified two health code violations regarding personnel records and tuberculosis screening, both of which were corrected. There are no current enforcement actions on record for this facility.
Health Code (2 violations)
The facility failed to keep current and complete personnel records
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
Life Safety Code (2 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
Vop Western Hills, LLC
for profit
SH1 MIDSTATE MGMT LLC
AMANDAH MITCHELL
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Google Maps
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Google Reviews
27 reviews from families & visitors
Official Website
Visit sinceriseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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