Nursing Home · Jackson, GA
922 Mcdonough Road, Jackson, GA 30233
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 196 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
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Your next step
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Westbury Center of Jackson for Nursing and Healing has a middle-range Medicare overall rating. Strengths include exceptionally clean and odor-free facility. Some reviewers note concerns about weekend staffing and communication responsiveness (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Westbury Center of Jackson for Nursing and Healing is widely praised for its cleanliness, lack of typical nursing home odors, and a highly attentive, friendly staff. Families frequently highlight the excellent rehabilitation services and the engaging activities department, which keeps residents active and happy. While the vast majority of reviews are glowing, a few families have raised concerns regarding weekend staffing levels, communication lapses during transitions, and occasional issues with personal laundry management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Overwhelming praise for the friendliness and professionalism of the nursing, rehab, and maintenance teams.
Most report excellent communication, though two reviewers cited significant issues with information sharing.
Consistently cited as exceptionally clean with no typical nursing home odors.
Most reviewers praise the food and the dietary manager, though one reviewer noted room for improvement.
Multiple reviewers specifically praise the activities director and the variety of engaging events.
Generally positive feedback on medical care and rehabilitation progress.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff at Westbury of Jackson are in general servant-minded, take time to get to know the residents and are very communicative with resident’s families, including a weekly Teams meeting hosted by the Adminstrator.”
“I'm tried of them not keeping her dirty clothes together. Something is always missing they have her dirtyclothesall over the floor and nnot in bags Ido her laundry. They don't answer the phones, it needs to improve especially on the weekend.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced ongoing quality concerns, with 9 of 12 deficiencies triggered by family complaints over multiple years. The most recurring issues involve resident rights violations, inadequate care planning, and medication safety problems. While the facility has corrected each deficiency, the pattern of complaint-driven citations suggests families have repeatedly raised concerns about care quality, dignity, and safety that required federal intervention to address.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jul 12, 2024
$8,512
Westbury Center of Jackson for Nursing and Healing
for profit
Empire Care Centers
20 facilities nationwide
Chain avg rating: 1.8/5 · Rank 5 of 18
Owners
Swerdloff, Aryeh
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
407 reviews from families & visitors
Official Website
Visit westburyofjackson.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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