Loading EveryPlace content…
Nursing Home · Conyers, GA
1420 Milstead Road, Conyers, GA 30012
Map location from our source data
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 173 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Westbury Center of Conyers for Nursing and Healing has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow response times to call lights and patient needs (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Westbury Center of Conyers receives a high volume of positive reviews praising its cleanliness, friendly staff, and welcoming atmosphere, particularly from visitors and families of short-term rehab patients. However, there is a recurring pattern of serious complaints regarding inconsistent care, slow response times for call lights, and neglectful hygiene practices for long-term residents. Families should be aware that while the facility often makes a strong first impression, long-term experiences appear to vary significantly.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as friendly, several critical reviews highlight unprofessionalism and neglect.
Families report difficulty getting answers regarding missing items and patient status.
The majority of reviewers describe the facility as clean and odor-free, though a few report severe hygiene failures.
Multiple reviewers specifically mention the food is good and the dining room setup is pleasant.
Reviewers frequently praise the activities department and events like the pageant and church services.
Reviewers have reported issues with medication administration and lack of documentation.
Some positive mentions of memory care staff, though limited in depth.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 217 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“It's been 3 months now and unfortunately it has been a complete decline in the care, the food and cleaning of my mother's room. I visit 5 times per week and several times she has been waiting over 2 hours to be cleaned while laying in the bed with crumbs from every meal.”
“The absolute worst place on Earth! Don’t even consider this place for any living being! Spent 2 days there and was rushed to the hospital after suffering for 13 hours with excruciating muscle spasms related to back surgery.”
“I was originally so appreciative of the staff and the cleanliness of this location however after further review this is not the norm.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced multiple family complaints triggering investigations, with recurring problems in medication management, resident rights, and daily care assistance appearing across all three surveys. Notable concerns include medication error rates exceeding 5%, inadequate pain management, and failures to honor residents' treatment preferences, though the facility reports correcting each deficiency. Safety issues like blocked emergency exits and faulty sprinkler systems have also required attention.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal Penalties
Fine
May 10, 2024
$10,527
Westbury Center of Conyers for Nursing and Healing
for profit
Empire Care Centers
20 facilities nationwide
Chain avg rating: 1.8/5 · Rank 1 of 18 (Highest rating)
Owners
Swerdloff, Aryeh
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
379 reviews from families & visitors
Official Website
Visit westburyofconyers.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Oaks at Conyers
< 1 miAssisted Living · Conyers, GA
Ml Conyers, LLC
< 1 miAssisted Living · Conyers, GA
Safe Haven Home Md
< 1 miAssisted Living · Conyers, GA
Safe Haven Home Mb
< 1 miAssisted Living · Conyers, GA
Manchester Court Assisted Living & Memory Care
< 1 miAssisted Living · Conyers, GA
Retreat at Conyers, the
< 1 miAssisted Living · Conyers, GA
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.