Wesley House
Limited public data on Wesley House. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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What this means for your family
While the dining and frontline staff receive high marks for friendliness, the recent history of serious safety incidents and hygiene concerns is alarming. Families should prioritize an in-person inspection of cleanliness and ask specific questions regarding their protocols for resident separation in memory care.
Google Reviews
Google Reviews
10 reviews analyzed“Wesley House receives praise for its warm, friendly staff and high-quality food, with some visitors finding the environment calm and inviting. However, there are extremely serious allegations regarding resident safety, including a reported broken hip due to improper resident separation and significant issues with cleanliness and hygiene during move-ins.”
Quality Themes
Tap a score for detailsStrengths
- Warm and dedicated care staff
- High-quality food and cooking
- Friendly and inviting atmosphere
- Beautifully maintained resident rooms
Concerns
- Serious resident safety and injury risks
- Issues with cleanliness and hygiene (mentioned by 2 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the quality of the food and cooking here; could you tell us more about the daily meal service and how much input residents have in the menu?
- 2The resident rooms look beautifully maintained; how often are the private spaces deep-cleaned and sanitized to ensure a high standard of hygiene?
- 3Since we are looking for a safe environment, could you walk us through your specific protocols for preventing falls and managing resident safety during the night?
- 4How does the care team ensure consistent and clear communication with family members regarding any changes in a resident's health or daily well-being?
- 5What kind of daily activities or social outings are organized to help residents engage with the community and stay active?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The Assisted Living and Memory Care (MC) staff are fantastic. They truly know everything about their residents and go above and beyond to provide individualized, loving care.”
“We went from a urine soaked floor upon move in to a resident pushing my Father to a broken hip 4 months later.”
“I’ve had the opportunity to visit Wesley House on several occasions, and the residents are happy, the staff is friendly and it is clean and inviting.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Wesley House has no current enforcement actions on record. While there were several Life Safety Code violations identified during a June 2019 inspection regarding building maintenance and sprinkler systems, all listed issues were marked as corrected by late 2019.
Jun 20, 2019Routine
Life Safety Code (5 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life and Safety Code, NFPA 101.
The facility failed to ensure the building was kept in good repair.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide the required sprinkler system to meet NFPA 13.
Ownership & Operations
Who Operates This Facility
Wesley House Gilmer LLC
for profit
WESLEY PARTNERS II LLC
CHERYL JACKSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit wesleyseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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