Wellspring Health & Rehabilitation of Cascadia
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
The facility is highly regarded for its hands-on nursing and therapy teams, which are excellent for recovery and daily support. However, families should be aware that the administrative communication during difficult end-of-life transitions may be lacking; you may want to discuss your expectations for communication with the administration upon admission.
Google Reviews
Google Reviews
9 reviews on Google“Wellspring Health & Rehabilitation of Cascadia receives high praise for its compassionate nursing staff and effective therapy team, with several residents noting the kindness of individual CNAs. However, families have expressed significant concerns regarding the facility's lack of emotional support and follow-up communication after a resident passes away. While daily care is viewed positively, the administrative handling of end-of-life transitions appears to be a major pain point.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective and goal-oriented therapy team
- Staff willingness to assist residents proactively
Concerns
- Lack of communication or condolences after a resident's death
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's current staffing rating, what specific steps are you taking to ensure consistent, high-quality care for residents throughout the day and night?
- 2Could you walk me through your process for communicating with families during difficult times, such as when a resident's health status changes or in the event of a passing?
- 3I noticed the therapy team is highly regarded here; how do you integrate their goal-oriented approach into the daily routine of residents who aren't in active therapy sessions?
- 4With your capacity of 120 residents, how do you ensure that staff members remain proactive and attentive to individual needs rather than just responding to call lights?
- 5What protocols do you have in place to ensure that families feel well-informed and connected to their loved ones' care plans on a regular basis?
- 6How does your nursing team coordinate with local hospitals to manage medical emergencies, and how quickly are families typically notified in those situations?
Personalized based on this facility's data
Key Review Excerpts
“Wellspring is a facility where you see the nursing staff work together and very compassionate about helping the residents they serve. The therapy team at Wellspring is fantastic and really strive to get you or your family member home.”
“Gus was a relatively brief resident there. The staff was caring and efficient. He passed on Sunday morning. I would have thought someone would have reached out to express condolences.”
“Astiana and Bela are great CNAS they really help me a lot, they're always here for me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 11 complaints that triggered federal inspections, revealing significant concerns about infection control, resident care planning, and medication management. Most recent complaints in July 2024 involved serious issues including inadequate response to alleged violations, improper feeding tube use, and infection prevention failures. While all deficiencies show correction dates, the pattern of repeated problems in core care areas suggests ongoing quality concerns families should investigate further.
Sep 18, 2025Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 26, 2024Complaint11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nov 15, 2019Routine16
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Mar 1, 2019Routine6
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Federal Penalties
Fine
Jul 26, 2024
$30,927
Ownership & Operations
Who Operates This Facility
Wellspring Health & Rehabilitation of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 18 of 43
Ownership & Management
Owners
Cascadia Idaho Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit wellspringofcascadia.com
Medicare data downloads
Original nursing home datasets
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