Wells Ltc Nursing & Rehabilitation
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 7 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (54%)
- High RN turnover (60%)
Bottom 25% in Texas · Worst in GULF COAST LTC PARTNERS chain · $179,538 in fines · Abuse citation
What this means for your family
This facility appears to have a very strong culture of care, particularly regarding the professionalism of its leadership and the helpfulness of the nursing staff. Families should feel confident in the cleanliness and the staff's willingness to accommodate small comforts like outside meals.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a welcoming environment with a focus on compassionate leadership and supportive staff. Reviewers specifically praise the facility's cleanliness and the accommodating nature of the staff regarding outside food, though much of the recent praise comes from a perspective of internal organizational change.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional leadership
- Clean and well-maintained facility
- Accommodating staff regarding resident needs
- Welcoming and supportive nursing staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how welcoming and supportive the nursing staff is here; how do you ensure that level of care remains consistent for every resident?
- 2Since the leadership team is often noted for being so professional and accommodating, how do they involve families in the care planning process?
- 3With the facility being so well-maintained and clean, what are your daily protocols for ensuring a comfortable and hygienic environment for the residents?
- 4Could you tell me more about how the nursing team manages medical emergencies or sudden changes in a resident's health during the night?
- 5What kind of daily activities or social programs do you have in place to keep the residents engaged and active within the community?
- 6How does the facility approach staffing to ensure that the compassionate care mentioned by others is always available when a resident has specific needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff have been so supportive in taking care of my loved one. I got a chance to visit the facility the staff was great everyone greeted me the facility was clean my brother was comfortable.”
“I cannot say enough wonderful things about Kathleen Mitchell and the exceptional leadership she provides at Wells LTC. Kathleen is compassionate, attentive, and highly professional—always available to address concerns, offer support, and ensure that everything runs smoothly !”
“When we visit they are Very accommodating. We always take him food and they heat it for him.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 17 deficiencies, with recurring issues around resident protection from abuse and neglect, accident prevention, and infection control. The facility has faced repeated problems with protecting residents from harm, maintaining safe environments, and adequate staffing levels, with abuse protection issues appearing across multiple years from 2023-2025. While all cited deficiencies show correction dates from the provider, the pattern of recurring safety concerns warrants careful consideration during any visit.
Feb 24, 2026Complaint2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 7, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 3, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Nov 25, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 4, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Federal Penalties
Fine
Jan 7, 2026
$12,428
Fine
Aug 10, 2023
$9,811
Fine
Aug 10, 2023
$12,189
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
WELLS LTC PARTNERS, INC
JESSICA DAVIS
Chain Affiliation
Gulf Coast Ltc Partners
19 facilities nationwide
Chain avg rating: 2.4/5 · Rank 15 of 20 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit wellsltc.com
Medicare data downloads
Original nursing home datasets
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