Wellquest of Menifee Lakes
Families consistently rate this highly — reviewers highlight beautiful and well-maintained facility. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
The facility offers a stunning, high-end environment with a management team that appears very professional. However, you must investigate the reported issues regarding caregiver responsiveness and safety protocols in the memory care unit, as multiple reviews suggest significant lapses in supervision.
Google Reviews
Google Reviews
17 reviews on Google“Families considering WellQuest of Menifee Lakes will find a beautiful, modern facility praised for its inviting atmosphere and professional management. While many reviewers highlight the warm, friendly staff and high-quality environment, there are serious allegations regarding inadequate staffing in memory care and lapses in medication management and resident supervision.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful and well-maintained facility
- Professional and welcoming management team
- Warm and friendly staff members
- Inviting and cozy community atmosphere
Concerns
- Inadequate staffing and lack of supervision in memory care (mentioned by 2 reviewers)
- Medication management and safety issues
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to 5-star reviews, often using identical phrasing for different reviewers. While they attempt to personalize by using names, the core content of the responses is highly formulaic.
Questions for Your Tour
- 1It is so wonderful to see how beautiful and well-maintained the facility is; how do you ensure the community stays this inviting for the residents?
- 2We noticed the management team is very responsive to feedback, so we wanted to ask how you incorporate resident and family suggestions into your daily operations?
- 3What specific protocols do you have in place to ensure medication is administered accurately and safely every day?
- 4Could you tell us more about the level of supervision and specialized support provided for residents in the memory care wing?
- 5How does the staff manage resident safety and monitoring during the overnight hours or during transitions in care?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The facility is beautiful, bright and clean. I was greeted by Saralyn when I walked in. She was amazing! It truly shows that she loves what she does and has heart for people.”
“Her meds were found on the floor of her room... she was found on the floor of her and her room many times as late as 11am. She should be checked on every 2 hours. But was not!”
“WellQuest of Menifee Lakes by far has the best management team, staff members and residents I've ever had the privilege to work with.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 6, 2026ComplaintClean
The unannounced visit was conducted to follow up on a complaint regarding Resident #1 (R1). The primary finding is that facility staff failed to adhere to R1's established care plan, specifically regarding the required two-person assist for toileting and transfers. This non-compliance was cited as a Type B deficiency, indicating a potential risk that requires immediate corrective action.
Jan 6, 2026OtherClean
The unannounced visit was conducted to follow up on a complaint regarding Resident #1 (R1). The primary finding is that facility staff failed to adhere to R1's established care plan, specifically regarding the required two-person assist for toileting and transfers. This non-compliance was cited as a Type B deficiency, indicating a potential risk that requires immediate corrective action.
Oct 7, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 23, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 19, 2025InspectionClean
The facility underwent a required annual inspection on May 19, 2025. The Licensing Program Analyst observed several amenities and noted that the facility's food supply and safety equipment were in good order. Overall, the report explicitly states that no deficiencies were observed during the inspection.
Mar 28, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 10, 2024InspectionClean
The facility underwent a required annual inspection on 06/10/2024. The Licensing Program Analyst observed no issues or concerns during the tour, staff/resident interviews, and record reviews. The facility appeared to meet departmental requirements across various operational areas.
Apr 5, 2024OtherClean
The facility underwent a Case Management visit initiated by the licensee to address a request to increase capacity from 140 to 151 residents. The Licensing Program Analyst reviewed the updated floor plan and conducted a tour, noting sufficient square footage. No health and safety issues were observed during the time of the visit.
Ownership & Operations
Who Operates This Facility
Wellquest Menifee Tenantco LLC, ; Wellquest Living
EADS, JONETTA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit wellquestml.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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