Wellington Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, person-centered environment where residents are treated like family. The rehab and dietary services are particular strengths, though you may want to verify that in-room communication technology and TV services are functioning properly.
Google Reviews
Google Reviews
18 reviews analyzed“Wellington Care Center is highly regarded by families for its compassionate, family-like atmosphere and attentive nursing staff. Reviewers frequently praise the facility's ability to make residents feel like individuals rather than numbers, though some guests have noted technical issues with room connectivity and television service.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality dietary services and food
- Clean and well-maintained facility
- Effective rehabilitation and transition support
- Engaging resident activities
Concerns
- Technical issues with room internet, phone lines, and TV
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the food here; could you tell us more about how the dietary services are managed and if there are options for specific dietary needs?
- 2Since we want to make sure our loved one stays connected with us, how are the internet and TV connections in the resident rooms currently performing?
- 3We noticed the staff is often described as very compassionate; what specific steps do you take to maintain such a high level of attentive care?
- 4Could you explain your protocol for handling medical emergencies or changes in health status during the overnight hours?
- 5What kind of engaging daily activities or social events do you have planned to help residents stay active and connected with one another?
- 6With the recent health inspections, what specific improvements or focus areas is the facility working on regarding staffing and care delivery?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been in 3 facilities within this past month due to many medical issues and this is the first place weve actually felt like humans instead of just a number going through their system.”
“The facility handled all of the paperwork for admission and dealing with the government agencies. All things I didn't have highly time to do myself.”
“The only problem we had was the Internet issues...problem with phone lines not reaching to the room so we had to get a cell phone for him...the TV was messed up and glitchy...”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellington Care Center has ongoing concerns with families filing complaints that triggered inspections for issues including unsafe conditions, infection control failures, and privacy violations. The facility shows persistent problems in fire safety systems, food safety, and resident rights protections across multiple surveys. Most troubling, several recent deficiencies remain uncorrected, including fire safety equipment, blocked emergency exits, and electrical hazards.
Jan 30, 2026Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 7, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jun 14, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 17, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Oct 10, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 29, 2023Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Childress County Hospital District
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
NATASHA HATHAWAY
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 21 of 148
Ownership & Management
Owners
Childress County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit wellingtoncarecenter.com
Medicare data downloads
Original nursing home datasets
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