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Nursing HomeMedicaid

Wellbridge of Grand Blanc

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3139 East Baldwin Road, Grand Blanc, MI 48439128 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 113 Google reviews

5
4
3
2
1
Wellbridge of Grand Blanc Nursing Home in Grand Blanc, MI — Street View
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What this means for your family

While the facility is physically beautiful and offers excellent physical therapy, the recurring reports of severe understaffing and slow response times are critical risks. Families should conduct an unannounced visit during a weekend or evening to observe actual response times and staffing levels before committing to this facility.

Google Reviews

Google Reviews

113 reviews on Google
WellBridge of Grand Blanc is a visually impressive, modern facility that receives high praise for its physical environment and physical therapy programs. However, families frequently report severe concerns regarding understaffing, slow response times to call lights, and inconsistent nursing care, which have led to significant health complications for some residents.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean8.0Activities6.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Modern, clean, and hotel-like facility
  • Effective and encouraging physical therapy team
  • Friendly and accommodating bistro staff
  • Some highly dedicated individual nurses and aides

Concerns

  • Severe understaffing leading to long wait times for assistance (mentioned by 18 reviewers)
  • Medication management errors and over-sedation (mentioned by 7 reviewers)
  • Poor communication and unresponsiveness from management/social workers (mentioned by 6 reviewers)
  • Hygiene issues including failure to assist with toileting and development of bedsores (mentioned by 6 reviewers)
  • Loss or theft of personal belongings (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'18(4)'20(4)'22(5)'24(33)'26(23)

Distribution · 116 analyzed

5
65
4
5
3
4
2
1
1
41

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the physical therapy team is highly praised here; how do they coordinate with the nursing staff to ensure residents stay active and safe during their recovery?
  • 2Given the recent feedback regarding response times, what specific protocols do you have in place to ensure residents receive timely assistance with daily needs like toileting and mobility?
  • 3I see that management is very active in responding to online feedback; how do you translate that commitment to communication into your day-to-day interactions with families?
  • 4With medication management being a critical part of care, could you walk me through your double-check process to prevent errors and ensure residents are receiving the correct dosages?
  • 5What steps does the facility take to monitor skin integrity and prevent the development of bedsores for residents who require more frequent repositioning?
  • 6How do you ensure the security of personal belongings in resident rooms, and what is your process for tracking items to prevent loss or theft?

Personalized based on this facility's data


Key Review Excerpts

The only reason they are getting 2 stars is the non medical help is amazing. The medical help is -10 stars. They don't answer calls for an hour.

Family member · 2025★★☆☆☆

I have been a resident at Wellbridge GB for close to 3 years. The building is beautiful and clean and my visitors say it resembles a high end hotel. The employees feel more like family than caregivers.

Long-term resident · 2026★★★★★

The nurses and cenas and the cleaning staff are absolutely fabulous as are the remaining staff however the doctor is horrendous but if you don't anticipate seeing the doctor I'd highly recommend this establishment.

Rehab patient · 2022★★★★★
Source: 113 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
3.99hrs
97%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
MI
4.2%
Genesee
2.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.2%
Better than Avg
Here
13.2%
US
19.4%
MI
20.2%
Genesee
22.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
15.4%
MI
15.0%
Genesee
14.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
Genesee
98.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.6%
Better than Avg
Here
9.6%
US
14.4%
MI
11.2%
Genesee
11.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
93.4%
MI
95.2%
Genesee
96.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility68.5%
Worse than Avg
Here
68.5%
US
79.7%
MI
79.5%
Genesee
84.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.7%
Worse than Avg
Here
71.7%
US
81.8%
MI
83.0%
Genesee
81.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
MI
1.2%
Genesee
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (9.8)
8 complaint-triggered
$33,647 in fines

This facility has recurring problems with accident prevention and safety supervision, appearing in multiple surveys including a recent family complaint, suggesting ongoing safety concerns. The most frequent issues involve medication management, nursing staffing adequacy, and care planning, with deficiencies persisting across multiple years. Families have filed complaints about safety, pain management, and care quality, indicating real-world impact on residents.

Jan 7, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 2, 2025Routine
13
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Apr 29, 2025Complaint
2
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Oct 2, 2024Routine
14
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0850Potential for harm · PatternCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 2, 2024Complaint
1
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jul 2, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Federal Penalties

Fine

Oct 2, 2024

$33,647

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wellbridge of Grand Blanc

Organization Type

for profit

Chain Affiliation

Chain Name

The Wellbridge Group

Chain Size

8 facilities nationwide

Chain avg rating: 2.8/5 · Rank 2 of 8

Ownership & Management

Owners

E2g, LLC

Owner · Organization

33%

Senior Care Equities #9, LLC

Owner · Organization

33%

Wronski, Frank

Owner

33%

Key personnel

Davitt, JulieW-2 Managing EmployeePerry, MichaelOfficer / DirectorSangster, ToddOfficer / DirectorNexcare Health Systems, LLCManager
Source: Medicare provider data

Contact

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References & Resources

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