Weiser Care of Cascadia
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 48 Google reviews
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What this means for your family
While the facility is praised for its therapy team and home-like environment, the recent surge in reports regarding neglected call lights and medication errors is concerning. If you choose this facility, we strongly advise frequent, unannounced visits and maintaining direct contact with management to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
48 reviews analyzed“Weiser Care of Cascadia receives polarized feedback, with many families praising the compassionate therapy team and the facility's small-town, home-like atmosphere. However, there are serious, recurring allegations regarding neglect, including delayed response to call lights, medication management errors, and poor hygiene standards. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the distressing reports of understaffing and lack of basic care from others.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Compassionate and engaged staff members
- Clean and well-maintained facility
- Home-like, small-town environment
Concerns
- Delayed or ignored call lights (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Poor hygiene and neglect of basic needs (mentioned by 3 reviewers)
- Understaffing leading to poor care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; how do you ensure this level of care is consistent across all resident rooms?
- 2We've heard great things about your physical therapy department; could you tell us more about how the therapists work with residents on their daily mobility goals?
- 3How does the nursing team manage medication schedules to ensure every dose is delivered accurately and on time?
- 4What is the protocol for responding to call lights, and how do you ensure staff can attend to residents promptly even during busy shifts?
- 5In the event of a medical emergency during the night, what is the immediate process for contacting doctors and notifying the family?
- 6We love the home-like, small-town feel of this facility; what kind of daily social activities or community events do you have planned for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The thing that sets this facility aside from others is that they have an amazing CEO named Carson that instead of working behind the curtain he personally will handle situations or problems himself, and will keep at it until the solution is found in a timely manner.”
“My advice is to always stay on top of the care. Visit often, observe and ask questions. If you aren’t satisfied then get assistance from State Ombudsman.”
“The beds are old, mattress is probably not up to code, the bed control was backwards ( up was down and down was up) they never and I mean never rotate bed bound, never give meds on time, do not answer call button.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 10 of 24 total deficiencies, indicating ongoing concerns about care quality. The most recurring issues involve nursing staffing, medication management, and infection control, with problems appearing across all three survey periods from 2018 to 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests persistent operational challenges that families should carefully evaluate.
Feb 20, 2026Complaint12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Sep 26, 2024Complaint10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 4, 2019Routine4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 15, 2018Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Ownership & Operations
Who Operates This Facility
Weiser Care of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 22 of 43
Ownership & Management
Owners
Cascadia Idaho Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit weisercareofcascadia.com
Medicare data downloads
Original nursing home datasets
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