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Nursing HomeMedicaid Top Rated

Webster Healthcare Center

Strong Medicare quality ratings; families often praise homey and professional atmosphere. Still worth an in-person visit.

411 Erbacon Road, Cowen, WV 2620660 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 4 Google reviews

Webster Healthcare Center Nursing Home in Cowen, WV — Street View
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What this means for your family

While the facility is described as having a homey atmosphere and knowledgeable staff, the report of dangerous behavior by a maintenance employee is a critical safety concern. Families should prioritize touring the facility to observe staff professionalism and inquire about security protocols for all employees on the premises.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
3.27hrs
80%
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
19.5%
WV
27.0%
Webster
23.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
14.4%
WV
15.6%
Webster
21.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
Webster
91.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.4%
WV
14.0%
Webster
19.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.9%
Better than Avg
Here
12.9%
US
15.3%
WV
17.2%
Webster
20.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.6%
Mixed vs Avgs
Here
6.6%
US
12.1%
WV
7.2%
Webster
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.4%
Better than Avg
Here
90.4%
US
81.8%
WV
78.4%
Webster
85.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.3%
Worse than Avg
Here
5.3%
US
1.6%
WV
1.0%
Webster
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (13.8)

Webster Healthcare Center has 7 deficiencies across 2 surveys, all corrected by the facility. The main recurring issues involve care planning and resident treatment, with problems appearing in both 2022 and 2024 surveys suggesting ongoing challenges in these areas. Additional issues included safety hazards, activity programs, dietary assistance, and kitchen safety, but all have documented correction dates.

Feb 26, 2026Routine
6
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0744MinorCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Sep 5, 2024Routine
8
0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 14, 2022Routine
6
0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Webster Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 4 of 121 (Best)

Ownership & Management

Owners

Zenith Holdings Op Co., LLC

Owner · Organization

100%

C.r. Stoltz Family Investment Company INC

Owner (parent company) · Organization

C.r. Stoltz Irrevocable Trust

Owner (parent company) · Organization

Health Care Holdings, LLC

Owner (parent company) · Organization

I. Rosedale Family Investment Company INC

Owner (parent company) · Organization

I. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Marantz Wv Holdings, LLC

Owner (parent company) · Organization

R.s. Wilheim Irrevocable Trust

Owner (parent company) · Organization

Ronald S Wilheim 2012 Spousal Trust

Owner (parent company) · Organization

Rosedale Family Investment Company, INC

Owner (parent company) · Organization

Rrw, LLC

Owner (parent company) · Organization

S.l. Rosedale Irrevocable Trust

Owner (parent company) · Organization

Wilheim Family Investment Company, INC.

Owner (parent company) · Organization

Zenith Healthcare Holdings, LLC

Owner (parent company) · Organization

Key personnel

Odenthal, RichardOfficer / DirectorRomeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorErbacon Mgt Co., LLCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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