Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 38 Google reviews

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Webster at Rye has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and beautiful, clean, and well-maintained facility. Review the component ratings and current source records before deciding.
Webster at Rye is widely praised for its compassionate, attentive staff and high-quality care across rehabilitation, assisted living, and long-term nursing departments. Families frequently highlight the facility's beautiful grounds, engaging activity programs, and the genuine kindness of the caregivers. While the vast majority of reviews are glowing, a small number of families have reported significant administrative friction and poor communication regarding billing and follow-up after a resident passes away.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Moving my Dad into memory care was an emotional and stressful experience, but the team at Webster went above and beyond to help my dad settle in and feel comfortable in his new home.”
“The facility itself is lovely - clean and bright and comfortable - and as homey as a long-term-care residence could possibly be. The food always seemed tasty, fresh and plentiful.”
“Not only is the staff super kind and professional, they make extra efforts to create an enriching program experience with creative projects and happy hours with LIVE music!!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that led to findings of infection control problems, and the facility shows a concerning pattern of repeated issues with safety systems, food handling, and resident rights across all three surveys. The most frequent problems involve fire safety and building systems, food service standards, and infection prevention protocols. While all deficiencies have reported correction dates, the persistence of safety and food handling violations across multiple years suggests ongoing operational challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Webster at Rye
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
38 reviews from families & visitors
Official Website
Visit websteratrye.com
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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