The Watermark at San Ramon

The report indicates that the visit was a Case Management follow-up conducted on 04/10/2025. The Licensing Program Analyst delivered an amended complaint report because the previously issued final report was missing necessary information. No specific deficiencies were cited in the provided text.

The inspection identified multiple deficiencies related to staffing, record keeping, and procedural compliance. Specifically, issues were noted regarding adequate staff levels, failure to retain required resident records, and deficiencies in case documentation. All cited deficiencies were classified as Type B, indicating non-compliance rather than an immediate health risk.

The inspection identified multiple deficiencies related to staffing, record keeping, and procedural compliance. Specifically, issues were noted regarding adequate staff levels, failure to retain required resident records, and deficiencies in case documentation. All cited deficiencies were classified as Type B, indicating non-compliance rather than an immediate health risk.

The facility underwent a 1-Year Annual Required visit on September 11, 2024. The Licensing Program Analyst conducted a thorough tour and reviewed various operational aspects, including safety equipment, food supplies, and staff/resident records. No deficiencies were cited during this inspection.

The facility was visited for a Case Management purpose following a complaint investigation. The Licensing Program analyst noted that no deficiencies were cited during the visit. The analyst also documented that the facility was previously visited for a complaint investigation where an incorrect complaint number was initially used, which was subsequently amended and corrected for the facility.

The facility underwent a health and safety check as part of a Case Management visit. The Licensing Program Analyst observed the facility and noted that the facility is clean and in good repair. No deficiencies were cited during this inspection.