Washita Valley Living Center
Strong Medicare quality ratings; families often praise dedicated long-term nursing staff. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
While some families appreciate the dedication of long-term staff, you should be aware of recurring reports regarding facility odors and unprofessional administrative conduct. During your tour, pay close attention to the cleanliness of common areas and observe staff interactions to see if they align with your expectations for professional care.
Google Reviews
Google Reviews
6 reviews on Google“Washita Valley Living Center receives polarized feedback, with some families praising the long-standing staff and management improvements, while others report significant concerns regarding facility hygiene and professional conduct. Critics specifically highlight issues with unpleasant odors and unprofessional behavior by staff and administration, while supporters emphasize the dedication of long-term employees.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated long-term nursing staff
- Improved management and care methods
- Strong family involvement in care decisions
Concerns
- Unpleasant facility odors (mentioned by 2 reviewers)
- Unprofessional staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed that family involvement is a core value here; how do you typically keep families updated on care plan changes and daily progress?
- 2With a 3-star staffing rating, how does the team ensure consistent, personalized attention for residents throughout the day?
- 3I understand that maintaining a fresh environment is a priority; what is your current protocol for facility housekeeping and odor management?
- 4How does the management team foster a professional and supportive culture to ensure all staff members provide respectful care to residents?
- 5Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged and active?
- 6In the event of a medical emergency, what is the specific process for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The staff is great and has long standing employees that love their residents. There have been a few changes in administration and management that is bringing better methods of care to the facility.”
“She had lived in her home for more than 50 years, so it was a difficult transition for her, but she was 98 years old, we had exhausted all home care options and had no other avenue but in resident care.”
“The administrator of this place needs to go somewhere where the sun doesn't shine. He degrades patients, patients families, has terrible bedside manners.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of building safety and infrastructure deficiencies, with repeated issues in electrical systems, fire safety equipment, and emergency lighting across multiple surveys. One family filed a complaint about inadequate treatment and care, and the facility also had problems with food safety and infection control. While all deficiencies show correction dates, the recurring nature of safety violations suggests ongoing maintenance challenges that families should discuss during visits.
Apr 21, 2025Routine9
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 7, 2023Routine2
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Oct 28, 2022Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Have an externally vented heating system.
Ownership & Operations
Who Operates This Facility
Washita Valley Living Center
for profit
Ownership & Management
Owners
Justice, Jack
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit familyassets.com
Medicare data downloads
Original nursing home datasets
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