Washington Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews
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What this means for your family
The facility is highly regarded for its cleanliness and friendly, professional staff, making it a welcoming environment for visitors. While current reviews are overwhelmingly positive, families should ensure they label all personal belongings clearly and maintain open communication with administration regarding their loved one's care.
Google Reviews
Google Reviews
27 reviews analyzed“Washington Care Center receives high praise from visitors for its cleanliness, pleasant environment, and friendly, professional staff. While many families express satisfaction with the care provided to their loved ones, the facility has faced historical concerns regarding missing personal property and communication during difficult health transitions.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and professional staff
- Welcoming and helpful environment for visitors
- Secure entry access system
Concerns
- Missing personal property/items
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a secure entry system; could you walk me through the protocol for how families can check in and out to ensure our loved one's personal belongings remain secure?
- 2With the current staffing rating, how do you ensure that residents receive consistent one-on-one attention throughout the day?
- 3I see that the facility is very responsive to online feedback; how do you typically handle family concerns or requests that might arise once a resident is settled in?
- 4Given the recent health inspection reports, what specific steps is the facility taking to address those areas and maintain the high standard of cleanliness mentioned by other families?
- 5What kind of daily social activities or engagement programs are available to help residents feel connected and active within this 60-person community?
- 6How does your nursing team coordinate with local hospitals or emergency services if a resident requires urgent medical care outside of standard hours?
Personalized based on this facility's data
Key Review Excerpts
“The nurses spoke and friendly, the nurses was feeding some of residents. My aunt was clean and the room was clean. The smell of the nursing home was pleasant.”
“The staff is friendly, professional and hospitable. They seem to love the patients and appear to enjoy working there. The facility is always clean and smells great.”
“I love the care and protection of the advance entry for the patients at Washington Care... this was definitely worth investing in. I hope other facilities follow suit!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Washington Care Center shows recurring issues with care planning and assessment that persist across multiple surveys from 2020 to 2024, indicating ongoing challenges in developing complete resident care plans and conducting accurate assessments. The facility also has repeated fire safety violations and one complaint-triggered deficiency in 2024 involving improper resident discharge procedures, suggesting families have filed reports about care concerns. While all deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful consideration.
Aug 21, 2024Routine3
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jul 1, 2024Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Feb 9, 2023Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 9, 2020Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Jul 1, 2024
$4,017
Ownership & Operations
Who Operates This Facility
Washington Care Center
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 17 of 48
Ownership & Management
Owners
Medico LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit washington-care.com
Medicare data downloads
Original nursing home datasets
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